Office 365 provides anywhere access to a robust set of productivity and collaboration tools for Waterloo staff, faculty, and students, as well as a secure, and reliable email experience for undergraduate students.

Create, connect, collaborate

Activate your Office 365 account to get access to the apps you know and love, or explore something new. 



With 5TB of storage,  you can store your files in one place, share them (even externally), and get to them from any device. See the IST knowledge base for support/more information.

Microsoft Word


Going from a blank page to a valuable document is easier than ever.

Microsoft Excel


Discover and connect to data, analyze it, and visualize insights.


Microsoft PowerPoint


Take your presentation to the next level. Design presentations like a professional. 

Microsoft Sway


Create and share interactive reports and presentations. Let Sway do the design work for you.

Microsoft OneNote


Capture notes by typing, drawing, or writing. Organize and reuse your notes across all your devices.


teams logo


Chat, manage projects, and work on documents all in one place. See the IST knowledge base for support/more information.



Create new plans, organize and assign tasks, share files, chat about what you're working on, and get updates on progress. Submit a new Plan request.

Power BI

Power BI

Create actionable, dynamic, and engaging data dashboards to share with your team.

Free version only 

View more apps

Activate your Office 365 account

Staff, faculty and graduate students

On September 19, IST activated Microsoft Office 365 accounts for members of the following groups that had not yet activated their account: 

  • Member is full time faculty, or 
  • full time staff, or
  • full time contract (temporary), or
  • has a job with the “Job Family Group” equal to “Affiliated Colleges/Institutions Family Group”

The self-activation feature is no longer available. Accounts for new employees will be auto-created once the human resources system recognizes the individual as an 'employee'.

Undergraduate students

One time only

  1. Login to WatIAM using the same credentials as Quest
  2. Choose Change Password box
  3. Create new password and click Proceed
  4. Logout (top right corner)
  5. Your account will be created within 30 minutes

Please review the Office 365 Activation: Statement of use

Access your Office 365 account

Through your browser

  1. Go to
  2. Enter your email as (undergraduate students should use
  3. You will be redirected to Waterloo's sign in page
  4. Enter your WatIAM password and click Sign in

Office mobile apps

Office 365 mobile apps offer a consistent experience across devices allowing you to view and edit documents on the go, while keeping your data secure. 

Visit your app store to download Office mobile apps or find more information below.

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Add to a personal device

With Microsoft Office ProPlus, Waterloo staff, faculty, and students can download the Microsoft Office suite of apps on up to five personally owned devices/computers. 

Log in to your Office 365 account to obtain and manage your copies.

five devices


Office @ Work

At work, or when using a University-owned computer, staff, faculty, and graduate students should use the version of Microsoft Office (e.g. Word, Excel, PowerPoint) installed and managed by their IT support group. If you would like to upgrade to Office 365 ProPlus, contact your IT support group for help.

Office 365 Activation: Statement of use

Expectation of use

  • Use of this service is governed by the Guidelines on use of Waterloo computing and network resources.
  • This service shall not be used for the storage or transmission of Highly Restricted data as defined by University Policy 46, Information Management.
  • Data stored in this service are subject to Microsoft data retention policies which may change from time to time. There is no capability to restore deleted data beyond the user-accessible facilities (e.g. versions and recycle bin) provided by Microsoft.
  • Users of this service are expected to exercise the utmost care when sharing files, e.g. verify spelling of names and email addresses.