The Microsoft 365 Program

A change management approach

Change management

Change management is the discipline that guides how to prepare, equip, and support individuals to successfully adopt change, providing a structured approach for supporting individuals in the move from a current to future state. As we embrace the Microsoft suite of cloud services and applications, there will be projects/initiatives that will impact various audiences across campus, some possibly in a number of different ways. 

The Microsoft 365 Program, rooted in change management theory, will allow IST to better track, manage, and communicate the details of all of the related projects/initiatives being explored and/or implemented across campus. The vision for the Microsoft 365 Program is to help:

  • provide streamlined support and training to ease the adoption and use of these products,
  • align our campus information technology services,
  • increase student and employee efficiency and engagement,
  • realize significant cost-savings through the elimination of duplicate services and licence fees, and
  • modernize our IT infrastructure, security, and service delivery.

Included projects and inititatives

Many of the changes that have or will be introduced through the Microsoft 365 Program are a combination of process and system/technology. These changes are being introduced through a series of projects and initiatives categorized into five activities to date, with the understanding that future projects/initiatives may be added to the program and will have to be taken into account from a change perspective.


Migrating campus telephones to Skype for Business softphone client

Make and receive calls on any connected device

Learn more about this project

Email routing

Email improvements

A standardized campus email system with enhanced threat protection

This project is now closed.

Outlook logo

Migrating employee email to Microsoft 365

A secure, reliable experience that provides email and calendar together, in one place

This project is now closed.


Migrating R: drive to SharePoint Online and/or Teams

Access your files from any device, anywhere

Learn more about this project.

SharePoint logo

Moving to SharePoint Online

Simple sharing and seamless collaboration

This project is now closed.

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Migrating N: drives to OneDrive

Access your files from any device, anywhere

This project is now closed.