Thursday, February 2, 2023

Update regarding Waterloo Studio relocation

Update: The Waterloo Studio will relocate from EC5 to MC1088. Effective February 2, 2023, the following Studio services can be requested via

Monday, January 23, 2023

Quest Scheduled Maintenance – Winter 2023

What is happening? Quest will be unavailable for scheduled maintenance.

When is this happening?

Monday, January 16, 2023

Test of the University's emergency communication system - January 23

What is happening? We will be testing the University’s campus-wide emergency communication system.

When is this happening? Monday, January 23, 2023, at 1:15 p.m.                                             

What is the impact? Emergency communication channels being tested include:

Tuesday, January 10, 2023

Intermittent issues with ADFS (single sign-on) - January 10

Resolved: Issues with ADFS have been resolved. Users logging into nexus machine may continue to experience issues while the workstation resyncs.

What do I need to do? If you are utilizing a machine on the Nexus domain you can use the following steps to resolve the issue.

Monday, January 9, 2023

Change to Teams Chat data retention period – January 30

This work has been postponed until further notice


What is happening? A one-year retention policy will be implemented for Microsoft Teams Chats (i.e., private 1:1 chats, group chat messages). Posts to a Channel and other Teams data will not be impacted. 

When will this change be implemented? Monday, January 30, 2023.

What is the impact? 

Thursday, January 5, 2023

IST announces 2022 Annual Report

IST’s Annual Report – IT highlights from the past year

A message from Bruce Campbell, Chief Information Officer, Information Systems & Technology

Friday, November 18, 2022

Fall 2022 issue of the IST Newsletter now available!

The Fall 2022 issue of the IST Newsletter is now available. There are several new, exciting projects underway that we’re excited to share with you. We’ve improved the user experience for postdoctoral fellows; purchased an Adobe Acrobat Pro licence for campus; launched a new web voting tool; and are actioning the IT Review recommendations, just to name a few. Jump over to the IST Newsletter to learn more about what we’ve been up to this term.

Wednesday, November 16, 2022

WatIAM White Pages upgrading to Campus People Directory

What is happening? WatIAM White Pages is being replaced with Campus People Directory.

The Campus People Directory will be available at

When is this happening? Wednesday November 16th, 2022

What is the impact?

Wednesday, November 9, 2022

Transferring studio space in EC5 from IST-ITMS to Engineering

What is happening? In consultation with the Faculty of Engineering and the Office of the Provost, space currently used by Information Systems & Technology’s Instructional Technologies and Media Services (IST-ITMS) team to provide their Studio services will be transferred to Engineering as there is a need to use the space – the anechoic chambers – for its designed purpose. 

When is this happening? The transition will occur by January 31, 2023. 

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