News

Did you know? During the summer months, Ontarians experience approximately 15 “peak energy” days, when energy is in the greatest demand. The amount of energy we use on these days typically drives a very large portion of the overall energy costs for the University. And a significant amount of the energy generated to meet this additional load comes from more emissions-intensive gas plants.

What is happening? As an extension of the N: drive to OneDrive project and the move to SharePoint Online, IST will work with Academic Support Units (ASUs) to migrate content from the network file solution, R: drive (\\filed), which uses the NetApp service, to SharePoint Online and/or Teams.  

Why is this happening? In comparison to the R: drive, SharePoint Online and/or Teams offers a more user-friendly and robust file storage solution, providing a greater amount of storage space and allowing users to access, share, and collaborate on files from anywhere on any device. Visit the Migrating R: drives to SharePoint and/or Teams project page ​for more benefits. 

What is happening? Pantheon will be updating the Content Delivery Network (CDN) that is in front of all WCMS sites (plus the campus map, search, and Scholar).

When is this happening? Between 9:00 p.m. on Wednesday, July 27 and 1:00 a.m. on Thursday, July 28.

What is the impact? Site may briefly show a status of "503 Service Unavailable". Please try reloading the website after a few minutes.

What is happening? The website for the University’s Sustainable IT initiative is now live, https://uwaterloo.ca/sustainable-technology/.

What is happening? This morning IST was made aware that Rogers is experiencing widespread outages.

Rogers is investigating and will continue to provide updates as available.

What is happening? Earlier today, IST was made aware that the student version of Gitlab was unavailable. This was a result of the service reaching storage capacity due to heavy user activity.

Additional storage capacity has been added, and the student version of Gitlab is available.

Questions or concerns? Please submit via the IST Jira Help Portal.

Information Systems and Technology (IST), along with our partners in the Office of the Registrar and Graduate Studies and Postdoctoral Affairs (GSPA), is excited to announce that Kuali has been selected to provide an academic calendar and curriculum management solution for the campus. Visit the project website to learn more.

What is happening? Quest will be unavailable for scheduled maintenance.

When is this happening?

• Saturday, June 11 from 4:45 a.m. to 10 a.m. EDT
• Saturday, June 25 from 6:45 a.m. to 10 a.m. EDT
• Sunday, June 26 from 6:45 a.m. to 10 a.m. EDT

What is the impact? During these times, Quest will be down and unavailable.

What is happening? Owl Labs, the maker of the Meeting Owl Pro, announced several security vulnerabilities in their products.

What is the impact? Meeting Owl Pro's running a software version earlier than 5.4.1.4 have critical security vulnerabilities.

What do users need to do? `

What is happening? Remaining on-premises shared and generic Connect accounts (excluding those in Computer Science) will be migrated to Microsoft 365 by the end of July 2022.

What do I need to do? 

• Department and Faculty IT contacts and IST Account Reps will receive email communication about this work, including a list of accounts, migration dates, and action items, approximately three or four weeks before the migration date.
• Shared and generic Connect accounts will receive email communication about this work approximately two weeks before the migration date, and a reminder 1-2 days before the account is migrated. 

   

• Communications will outline the post-migration steps and link to necessary support resources.