News

What is happening? Earlier today IST communicated an issue with some users being unable to authenticate to eduroam.

This issue has been resolved, and IST is engaging the vendor to determine the cause.  

Questions or concerns? Please submit via the IST Jira Help Portal.

What is happening? IST is aware that some users are unable to authenticate to the eduroam network.

What is happening? University of Waterloo has renewed our campus-wide license to MATLAB & Simulink. For continued access to MATLAB, you will need to update the license file by September 30, 2022.

What do I need to do?
To update the License File in MATLAB (internet connection required):
Go to Help > Licensing > Update Current Licenses

To update the License File in the License Center:

What is happening? We will be testing the University’s campus-wide emergency communication system.

When is this happening? Thursday, October 6 at 11:00 a.m.                                             

What is the impact? Emergency communication channels being tested include:

ITMS has received feedback that, for the current Fall 2022 term, some instructors had expected e-classrooms would be configured as they were pre-pandemic; with multiple screens and projectors available in the larger classrooms. A decision was made during the first week of class to proceed with the reconfiguration. Consultations and classroom evaluations to determine the logistics and timing required to return these learning spaces to their pre-pandemic configurations have begun. A classroom will need to be down for 2-5 days for the reconfiguration; the team will

What is happening? Postdoctoral fellows will receive extended access to their University of Waterloo email address and other University systems, including Microsoft 365, OneDrive, and Eduroam, for a period of 16 months after their employment with the University ends. After this 16-month period, former postdoctoral fellows will retain access to their University email account only.

Reminder: Join us online today for the LMS Review project information session. Hosted by executive project sponsors, Bruce Campbell, CIO, and David DeVidi, Associate Vice-President, Academic, this session will take place Thursday, September 22, 2022, from 3:00 to 4:00 p.m. Join us via Teams Webinar to learn more about this project and participate in a Q&A session.

What is happening? The Evolving the EdTech Ecosystem project team is excited to announce the launch of the Educational Technology (EdTech) Hub, a new website that pulls together information on Waterloo’s centrally supported EdTech tools; digital technology tools used to deliver and facilitate learning, learning activities, and aid in the creation and dissemination of content.

The Summer 2022 issue of the IST Newsletter is now available. The summer has been busy and we have lots of great updates and information to share. Review the newsletter to learn more about the Academic Calendar and Curriculum Management project; the EdTech Ecosystem project and EdTech Hub website launch; the Learning Management System (LMS) Review project; updates to JSM; email migrations; and more!

Fall 2022 guidelines: To support University employees who will be working both in the office and remotely during the Fall 2022 term, Information Systems & Technology (IST) has updated the hybrid work and technology guidelines. Read more about the recommended meeting guidelines, 

What is happening? Information Systems & Technology has started a Microsoft 365 (M365) changes and highlights blog. Visit the blog to learn what’s new with M365 apps and how these changes and/or new features can enhance your experience with the platform and improve the way you connect and collaborate with peers.

Where do I find the blog? Visit https://uwaterloo.ca/microsoft-365/blog today to learn more about: