News

WatIAM has been proactively shut down, as IST staff troubleshoot an error.

S1 was deployed as a temporary EDR in response to a security breach earlier this year. Recently, a request for proposal (RFP) process was completed to select a permanent EDR solution. The S1 product from a different solution provider was selected as the result of the RFP.

October 6, 2023

Internet access on the main campus has been restored. 

This issue originated from one of our remote campus connections. 

For any questions or concerns, please contact the IST Help Desk at helpdesk@uwaterloo.ca 

October 5, 2023

Internet access is down in many buildings on main campus, due to a hardware fault. Teams from IST are going building-to-building to fix the fault and some buildings are already back online. 

WatIAM will be unavailable on October 11, between 8:30 a.m. and 12:30 p.m.

Quest will be unavailable for scheduled maintenance.

Mike Gaspic has been hired as the Director, Information Systems, effective August 28, 2023

There is an issue with the core routers that is affecting wired/wireless service.

It is with shock and sadness IST announces the passing of a member of our team, Cassie Bechard.