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Legal Matter and Document Management System Implementation
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Legal & Immigration Services procured a legal matter and document management solution in January 2021. The solution was selected from a joint RFP submission from Xakia and Ascertus (iManage implementation partner).
The purpose of this project is to implement the selected solution, initially with Xakia for the legal matter management requirements, then subsequently with Ascertus to implement iManage for the document management requirements. The integrations include single sign on and the native integration between Xakia and iManage.
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Annie Au
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Jan 05, 2021
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Jun 30, 2021
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Information System
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|
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RFP: WatVotes alternative
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The purpose of this project is to find a suitable software alternative to the custom modules that provide WatVotes functionality in WCMS 2 in anticipation of WCMS 3.
There is currently no Drupal 8/9 support for these custom modules, so an alternative will need to be found.
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Traci Elizabeth Dow
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Feb 12, 2021
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May 31, 2022
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Request for Proposal
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Writing Centre Software Implementation
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Writing Centre (WC) currently uses WC Online and is planning to transition to different software in order to improve on user functionality, integration, reliability and longevity of the software.
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Nathan Lee
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Feb 10, 2021
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Feb 10, 2022
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Information System
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|
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Quest Rapid Delivery Winter 2021
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This initiative contains items being worked on for Quest during the Winter 2020 term.
These projects include Tax form cleanup, EDI XML transcripts (inbound and outbound), the Social Insurance Number Purge, Self-reported grades, improvements to the Sectioner Reserve Capacity process.
The amount of work is being reduced as several other projects using the same resources as QRD, are being reported elsewhere. These projects include the Tuition Calc project (https://jira.uwaterloo.ca/browse/ISTPPM-235), the Graduate Recruitment transformation project (https://jira.uwaterloo.ca/browse/ISTPPM-290), and the Quest upgrade (https://jira.uwaterloo.ca/browse/ISTPPM-333).
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Vivienne Ballantyne
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Jan 04, 2021
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Apr 30, 2021
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Information System
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Migration of network drives to OneDrive
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All network drives will be replaced with OneDrive and the data on the network drive moved accordingly. This will affect all IST managed machines. This will be done in phases by department. Once a department has been converted, WatIAM will change the default 'homedrive' to OneDrive as well.
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Joe Allen
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Jan 11, 2021
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Dec 31, 2021
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Infrastructure
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|
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Retiree Email review
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Ensure that retirees have access to email as agreed to in the Memorandum of Agreement (MOA) signed between the retirees association and the university in June 2020.
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Joe Allen
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Jan 18, 2021
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Apr 30, 2021
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Business Process & Service
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PMO Methodology Updates 2021
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Project for tracking progress on PMO priorities for updates and changes to the methodology.
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Jonathan Woodcock
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Jan 11, 2021
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Dec 31, 2021
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Business Process & Service
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Review Generic Accounts
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The main goal of the project is to get a better understanding of what generic accounts are being used and why. This information will be used to improve the process, become more efficient in our use of generic accounts.
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Joe Allen
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Nov 03, 2020
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Jun 30, 2021
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Business Process & Service
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Develop Cybersecurity Plan
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A recent audit indicated that the Cybersecurity plan was not complete and as such this project will address that audit concern.
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Joe Allen
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Oct 16, 2020
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Mar 31, 2021
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Infrastructure
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LED server migration
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This project will be a collaborative effort between IST and campus partners to migrate applications residing on unsupported LED servers to supported servers.
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Joe Allen
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Jan 06, 2021
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Dec 31, 2021
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Infrastructure
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Quest to Cloud
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A Proof of Concept was successfully completed for moving Quest to the cloud earlier in 2020. A new IaaS and PaaS project is being initiated for the move to the cloud.
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Connie van Oostveen
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Dec 01, 2020
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Apr 29, 2022
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Infrastructure
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Mass Email Management
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The Mass Email Management project will deliver a service framework supporting the email communications practice of the University of Waterloo for emails addressed to students and employees. The project, when complete, will provide improved information management, reporting, and coordination of mass emails to these audiences and stakeholders of the institution through the delivery of a common email management platform and service.
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Jonathan Woodcock
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Nov 02, 2020
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Dec 31, 2021
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Business Process & Service
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Decommission HR integrations in Rhapsody
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Rhapsody is used for integrations to various systems within on campus and off campus. The integrations that are written in Rhapsody will be rewritten in Azure.
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Rahul Racharla
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Sep 01, 2020
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May 01, 2021
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Information System
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WaterlooWorks Azure migration
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Migrate WaterlooWorks from on-premise hosting to the MS Azure cloud. Collaborative initiative with Microsoft Canada. Includes system migration as well as upgrades to application- and database-administration processes.
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Bob Wallwork
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Sep 01, 2020
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Dec 31, 2021
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Information System
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International Student Return Plan
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The purpose of this project is to implement a Covid-19 Readiness Plan for International Students arriving in Canada. The project will operationalize our institutional approach to safely receive and support both new and returning international students in meeting the mandatory 14-day quarantine requirements set by the Government of Canada.
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Wendy Hague
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Oct 19, 2020
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May 28, 2021
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Business Process & Service
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Learn Tools v4
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The purpose of this project is to re-write Learn Tools using up-to-date technology so that the system (Learn Tools v4) is more sustainable and easily supported.
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Wendy Hague
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Oct 28, 2020
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Dec 17, 2021
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Other
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Advancement Business Case
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IST is helping to build a business case for enhanced CRM and fundraising functionality currently provided through campus advancement business processes and legacy technology.
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Connie van Oostveen
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Sep 01, 2020
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Jan 29, 2021
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Business Process & Service
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NEXTT Transition Project
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The NEXTT transition project is the third phase of the replacement of HoME. By September 30, 2021, the team will ensure core functions in the new enterprise system are set-up and operating effectively, and non-core functions are stable.
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Tara Hillis
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Oct 13, 2020
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Apr 28, 2023
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Information System
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A3 license management process improvement project
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Beginning in April / May 2021, the University will be charged for Microsoft 365 licenses. The purpose of this project is to improve the process for managing MS 365 accounts issued by faculties and ASUs for sponsored / visitor accounts to ensure license costs are effectively managed.
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Joe Allen
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Nov 02, 2020
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Mar 26, 2021
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Business Process & Service
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https://uwaterloo.ca/office-365/
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Jira Service Desk Cloud Implementation
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Moving Jira Service Desk (JSD) services to the cloud instance. Will involve migration of existing on-premises JSD clients and onboarding new clients.
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Jonathan Woodcock
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Sep 01, 2020
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Dec 30, 2021
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Information System
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https://uwaterloo.ca/jira-service-management/
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Quest Upgrade - Feb 2021
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The Quest application and databases will be updated to maintain Oracle support. The mobile and firewall products will also be upgraded for compatibility and improved vendor support.
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Pat Coutsos
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Aug 01, 2020
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Mar 31, 2021
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Information System
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AHS Registration and Payment System
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A project to facilitate registration and payment administration and to manage growth of outreach and community programming at CCCARE and AHS activities broadly. This software would be used for registration intake forms and for handling personal health information (PHI).
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Nathan Lee
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Aug 19, 2020
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Feb 28, 2021
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Information System
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Archibus Upgrade
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Upgrade Archibus to the latest version and enable Single Sign-ON
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Neil McKay
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Jul 01, 2020
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Dec 30, 2022
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Information System
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Membership Management
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Deliver the required systems and turnstile integration required to enhance membership management for Athletics.
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Neil McKay
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Jul 01, 2020
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Mar 30, 2021
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Information System
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Move to O365 SharePoint Online
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For students and employees who need consistent and improved support and services, in a time of financial austerity, the project will:
-deprecate on-premises SharePoint,
-plan, schedule and implement migration pathways and automated migrations for on-premises SharePoint sites, favouring 0365 suite of tools,
-build and execute training and education, and
-contribute to the objectives of the O365 program, including any changes that specifically impact SharePoint.
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Connie van Oostveen
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Jun 15, 2020
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Nov 30, 2021
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Infrastructure
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https://uwaterloo.ca/office-365/
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O365 Email in the Cloud for Employees
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This project involves moving all employees to o365 email in the cloud.
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Wendy Hague
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Jun 01, 2020
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Jun 30, 2021
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Other
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https://uwaterloo.ca/office-365/
|
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Creatio System Implementation
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Implementation of CRM/BPM tool for Waterloo International to track international partners, contacts and related activities including travel, delegations and agreements in a 360 degree view.
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Annie Au
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Apr 22, 2020
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Jan 31, 2021
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Business Process & Service
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|
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Softphone Implementation
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Implement softphones using Skype for Business (S4B) to replace existing IP and digital phone services for campus with the goal of reducing overall operating costs for telephony for the organization.
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Andrew McAlorum
|
May 04, 2020
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Apr 02, 2021
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Infrastructure
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https://uwaterloo.ca/office-365/
|
|
IST Applications Inventory (Phase 2)
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As part of the IST Strategic Plan, regarding action to "take stock of knowledge and information assets", this project captures information about what systems/applications and technology IST has. The first, completed phase listed our applications/systems with basic information. The second phase is capturing more detailed information in areas related to systems and applications such as security and privacy, usage, system lifecycle, etc.
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Maher Shinouda
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Mar 10, 2020
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Mar 30, 2021
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Business Process & Service
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|
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O365 Program
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This program exists to provide oversight on the various projects underway to leverage o365 products for campus to align with the o365 vision and expected benefit delivery.
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Wendy Hague
|
Mar 06, 2020
|
Dec 20, 2021
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Infrastructure
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https://uwaterloo.ca/office-365/
|
|
Graduate Recruitment Transformation Project
|
The Graduate Recruitment Transformation project will deliver a service framework supporting the identification, engagement and recruitment of top-tier applicants to graduate programs for the University of Waterloo. The project encompasses the service and support model, processes, and systems required to enable an integrated institutional approach to graduate applications and admissions.
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Jonathan Woodcock
|
Feb 03, 2020
|
Feb 28, 2022
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Other
|
|
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ONA Tool Rewrite
|
The ONA tool is an internal UW system used by network administrators. A new API from CISCO is enabling an application rewrite using the .net platform, and the rewrite will resolve maintenance and support resourcing issues with the current system.
|
Shah Chandon
|
Jun 01, 2018
|
Mar 31, 2021
|
Infrastructure
|
|
|
Housing Program Administration
|
The HoME system (and related systems such as the budget tool, off-campus housing list, RezMail and CLVN programs) are integral to Housing operations, supporting the full range of a student's life in residence such as:
- applying to residence
- being assigned to a room, optionally with roommates and/or in Living Learning communities
- fee assessment
- moving in (key pick-up) and room condition cards
- assigning Dons, Community Coordinators and Residence Life Coordinators
- moving out (key drop-off)
- cleaning and maintenance
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Dawn MacDonald
|
Jun 18, 2017
|
Oct 31, 2021
|
Information System
|
|
|
Electronic Health Records System Implementation
|
This project will cover the planning and implementation of a new Electronic Health Record system (collaborative system used by both Health and Counselling Services).
|
Nathan Lee
|
Sep 01, 2017
|
Apr 30, 2021
|
Information System
|
|
|
Tuition Calculation
|
This new project (replacing the TCalc Project); the Tuition at Waterloo (TAW) project aims to document a tuition methodology that is well understood and consistent, a well-documented process on how to charge fees, a well-documented process on how to maintain the methodology and fees and a system solution that is flexible and extensible that reduces manual overrides and associated risks while improving system controls for the ever-changing University environment.
|
Stacey Mahoney
|
Jan 01, 2018
|
Apr 29, 2022
|
Information System
|
|
|
WCMS 3.0 Rebuild Project
|
The current WCMS uses Drupal 7 (D7) as its foundation which is coming to end-of-life. Drupal 8 (D8) is the newest version distributed by Drupal.org. This project will manage the redevelopment of the WCMS in D8. The main objective of this project is to build a version of the WCMS that replicates all existing presentation and end user functionality as much as feasibly possible using Drupal 8 Core.
|
Tara Hillis
|
Jan 23, 2019
|
Mar 31, 2021
|
Infrastructure
|
https://uwaterloo.ca/building-the-next-wcms/
|
|
Software Defined Storage
|
Utilizing software defined storage and commodity hardware to increase available storage to campus.
|
Matthew Verlis
|
Jul 02, 2019
|
Jun 30, 2021
|
|
|
|
Campus Network Infrastructure Refresh
|
The purpose of this project is to upgrade all routing switching equipment on campus.
|
Matthew Verlis
|
Oct 20, 2017
|
Dec 31, 2022
|
Infrastructure
|
|
|
Email Improvements
|
The purpose of this project is to implement the recommendations on email routing at the University as defined by a technical working group. These recommendations are intended to address audit requirements, improve the reputation of uwaterloo.ca in the terms of email, and enhance overall email productivity and efficiency at the University.
|
Wendy Hague
|
Jan 31, 2020
|
Feb 26, 2021
|
Business Process & Service
|
https://uwaterloo.ca/office-365/
|
