IT Review initiative
The IT Review, conducted between April 2019 and May 2020, was launched to assess the University of Waterloo's overall IT capability. The result of this work was captured in the Campus Information Technology Review Final Report (PDF) and included a number of recommendations for building on and enhancing Waterloo's IT landscape.
Taking action
65 recommendations identified in the final report were reviewed and organized into seven main themes, each with a unique goal. There were also eight "Other" recommendations that, while not considered major, were included in the report for consideration by campus IT management.
Project co-leads will take responsibility for a theme(s) and, in collaboration with other team members, aim to bring accountability, visibility, and awareness to the work; action identified recommendations, where reasonable; and report on progress for the implementation of the IT Review recommendations. These updates will be included on theme pages as they are made available.
Waterloo's IT landscape
Information technology represents one of the University of Waterloo’s largest investments in terms of human and financial resources. It is a critical administrative process enabler; a key pillar in supporting teaching, learning and research activities; and plays an important role in the overall student experience.
Expectations for information technology at Waterloo are often high due to the nature of the institution. Over the past several years, there has been a significant period of renewal in our information systems and infrastructure. There are, however, external pressures in terms of a changing technology landscape and new funding realities.
Get in touch
Questions about this work or requests for additional information can be submitted to Connie van Oostveen.
News
IT Services for Researchers website now available
This new “portal” offers information and convenient access to the IT services available to support research computing at Waterloo, including research data management, advanced research computing, and research computing software.
Research Computing project | Developing an IT Services Portal for Researchers
The Research Computing project (an outcome of the IT Review) aims to implement initiatives and process improvements to coordinate, communicate, and make more accessible to researchers the campus-wide IT resources available that support research computing at the University.
IT Review Interim Report - February 2023
The IT Review Interim Report offers an update on the status and actions being taken to support the advancement of recommendations for each major theme and "other" categorization identified in the 2020 IT Review final report.