Welcome to the IT Review website

View of Waterloo campus | Putting the IT Review recommendations into action

IT Review initiative

The IT Review, conducted between April 2019 and May 2020, was launched to assess the University of Waterloo's overall IT capability. The result of this work was captured in the Campus Information Technology Review Final Report (PDF) and included a number of recommendations for building on and enhancing Waterloo's IT landscape.

Taking action

65 recommendations identified in the final report were reviewed and organized into seven main themes, each with a unique goal. There were also eight "Other" recommendations that, while not considered major, were included in the report for consideration by campus IT management.

Project co-leads will take responsibility for a theme(s) and, in collaboration with other team members, aim to bring accountability, visibility, and awareness to the work; action identified recommendations, where reasonable; and report on progress for the implementation of the IT Review recommendations.​ These updates will be included on theme pages as they are made available.

Waterloo's IT landscape

Information technology represents one of the University of Waterloo’s largest investments in terms of human and financial resources. It is a critical administrative process enabler; a key pillar in supporting teaching, learning and research activities; and plays an important role in the overall student experience.

Expectations for information technology at Waterloo are often high due to the nature of the institution. Over the past several years, there has been a significant period of renewal in our information systems and infrastructure. There are, however, external pressures in terms of a changing technology landscape and new funding realities.

Get in touch

Questions about this work or requests for additional information can be submitted to Connie van Oostveen


This new “portal” offers information and convenient access to the IT services available to support research computing at Waterloo, including research data management, advanced research computing, and research computing software.

The IT Review Interim Report offers an update on the status and actions being taken to support the advancement of recommendations for each major theme and "other" categorization identified in the 2020 IT Review final report.