IT Services for Researchers website now available

Wednesday, October 4, 2023

The Research Computing project team is pleased to announce the launch of the new IT Services for Researchers site. This new “portal” offers information and convenient access to the IT services available to support research computing at Waterloo, including research data management, advanced research computing, and research computing software. Visit the IT Services for Researchers site to discover more about the services available to you at both a Faculty and institutional level. 

Engaging and collaborating with campus partners 

Throughout May and June 2023, user experience testing and consultation sessions were conducted with representatives of nearly all Faculties and key stakeholders from across campus, the findings of which guided and supported the development of the IT Services for Researchers portal. Prior to this, the project team engaged members of various academic support and Faculty units to develop an initial inventory of IT services available to researchers. Thank you to those that participated in this important work.  

About this project 

The IT Review, conducted between April 2019 and May 2020, was launched to assess the University of Waterloo's overall IT capability. The result of this work was captured in the Campus Information Technology Review Final Report (PDF) and included a number of recommendations (see Research Computing theme and recommendations on the IT Review website) for building on and enhancing Waterloo's IT landscape.  

The new IT Services for Researchers Portal is one of several initiatives and process improvements aimed at better coordinating, communicating, and making more accessible to researchers, the campus-wide IT resources available that support research computing at the University. Visit the IT Review website to learn more about this project or review Waterloo’s 2020-2025 Strategic Plan for more on the University’s commitment to supporting and advancing research.  

Questions and general feedback 

If you feel a specific research-focused service is missing, or you would like to provide feedback, please let us know by completing the feedback form available on the site. Questions about this work may be directed to Andrew McAlorum,, director, client services, IST, and project co-sponsor.