Central WebEx service will be decommissioned April 30

Tuesday, February 4, 2025

What is happening? As communicated in May 2024, the University’s central WebEx service, uwaterloo.webex.com, will be decommissioned. 

When is this happening? Wednesday, April 30, 2025.

What is the impact? 

  • I’m using WebEx: Individuals currently using WebEx should plan to use an alternate centrally supported collaborative solution, such as Microsoft Teams or Zoom. Please refer to options for transitioning to another conferencing tool for synchronous or lecture streaming events.
     
  • I’m using WebEx boards: Those using WebEx board displays and/or desktop communication devices currently provisioned via Cisco Hub will also need to make alternate arrangements for continued service. These individuals should contact Koorus Bookan directlyfor more information.
     
  • I have WebEx recordings: WebEx Cloud recordings, if still required, must be downloaded prior to April 30, 2025. Please see instructions below.

How to download my recordings:

Questions or concerns? Please submit a support ticket via the IST Help Portal and put the word 'WebEx' in the subject line.