Tile Tracking Device

Find where your lost things go

About Tile

Tile is the perfect device for anyone that misplaces their things either on a daily basis or once in awhile. It’s the gateway to feeling a sense of relief when you suddenly realize you’re missing something valuable to you. You can stick, clip, hang, or place the Tile on or in any item(s) you want and it can be located using the Tile app, the Tile itself and/or the Tile map.

There are three different models of the Tile which include different features such as colour, battery type, Bluetooth range, volume of ring tone, dimensions, and weight. You can select which Tile is best for your needs and preferences. The three models are [1]:

pro tile tracking device in black pro tile tracking device in whitemate tile tracking deviceslim tile tracking device

Feature Pro Mate Slim
Colour Black, White White White
Battery Type 1 year replaceable CR2032 1 year replaceable CR1632 1 year non-replaceable enclosed custom battery
Range 300ft / 90m 150ft / 45m 100ft / 30m
Volume 3x 1.5x 1x
Dimensions 42mm x 42mm x 6.5 mm 35mm x 35mm x 6.2mm 54mm x 54mm x 2.4mm
Weight 15.5g 7g 9.3g

Setting Up Your Tile(s)

Tile tracks items through Bluetooth which ranges to different distances depending on the Tile you have; either the Pro, Mate or Slim. To get started, there are a few simple steps to follow, which are listed below [2]:

Tile App

  1. Download the Tile app (available for both iOS and Android).
  2. Open the Tile app and register for an account.
  3. Enter your email address.
  4. Create a new password.
  5. Open the confirmation email you'll receive in your inbox to confirm your email address.
  6. Open the Tile app and log in with your email address and newly created password.
  7. Follow the prompts to allow Tile access to Bluetooth ® and Location Finding so you can see your Tiles on a map.

Linking Your Tile(s) to the App

  1. Add a Tile: Tap the + button to add a Tile.
  2. Press the "Tile" button or "e" button firmly on the Tile until you hear it play a tune.
  3. Place the Tile on your device as directed by the app.
  4. Pick what your Tile is going to be attached to
  5. Activate your Tile.
  6. Be happy because now you can always find your stuff!

creating an account and connecting a tile to the tile app

There are many items you can use a Tile for, such as a phone, wallet, keys, backpack, water bottle, remote, your car, jacket, purse, luggage and many others. Once the app is downloaded and you’ve attached it to your item(s), you’re ready to get tracking!

When your item(s) goes missing you’ll be able to track it using the app by tapping Find on the item. The Tile attached to that item will ring and you’ll be able to locate it. However, if the device that has the installed Tile app is the object that is missing, simply locate another object with a Tile on it and press the "e" button twice to ring your device, even if it’s on silent. Another alternative is to locate the item(s) on the Tile map, which tells you where the item was last. For premium members you can see where your item(s) has been for the last 30 days which helps you retrace your steps.

Basic vs Premium

The basic and premium Tile plans require a purchase of any Tile type. The prices range depending on the type you want (Pro, Mate or Slim) and how many you want to purchase, in which they come in packages of one, two, four, or eight. The following prices are according to the Tile Website. The Pro Tile, which is the newest one, ranges from $35 US for one to $100 US for four. The Mate ranges from $25 US for one to $110 US for eight and the Slim Tile ranges from $30 US for one to $180 US for eight [3]. You can compare and contrast each Tile type to see why one costs more or less than the others in the chart above, under the About Tile section.

View the image provided to see the comparison between the basic and premium Tile features. For a premium Tile plan, the first month is free, then it’s $29.99 US a year or $2.99 US a month.

Feature Premium Basic
Ring Your Things (find your things by calling them from the app or another Tile) Yes Yes
Find Your Phone (use another Tile to find your phone) Yes Yes
Last Place Seen (look at the map to see the last place your Tile was seen) Yes Yes
Community Find (get notified by others when they are in range of your missing Tile) Yes Yes
Single Share (share tracking with one person) Yes Yes
Unlimited Sharing (share tracking with as many people as you like) Yes No
Smart Alerts (be notified when you leave home without something) Yes No
30 Day Location History (see a map of locations where your stuff has been the last 30 days) Yes No
Auto Battery Replacement (get shipped new batteries every year with Mate 2018 and Pro 2018) Yes No
Extended Warranty (3 year warranty for Tiles with replaceable battery) Yes No
Premium Customer Care (access to Care Team through text help lines) Yes No



[1] Tile Pro Tracker Devices | Tile. (2019). Retrieved from https://www.thetileapp.com/en-us/products/pro

[2] Tile Manual. (2019). Retrieved from https://support.thetileapp.com/hc/en-us/articles/202207593-Tile-Manual

[3] Find Your Keys, Wallet & Phone with Tile’s App and Bluetooth Tracker Device | Tile. (2019). Retrieved from https://www.thetileapp.com/en-us/

[4] Tile. (2018). Tile How it Works NEW 2018 [Video]. Retrieved from https://www.youtube.com/watch?v=WG7BdW7iFzo