The University of Waterloo is partnering with MyCredsTM, a leading digital credential expert and platform for certifying, sharing, and verifying credentials. MyCredsTM is a national credential wallet for post-secondary learners that has been created by Canadian higher education leadership.
The wallet provides you with access to view and share your digitized and portable post-secondary credentials anytime, anywhere. Documents issued through the network are authentic, tamper evident, and legally valid.
Below are some frequently asked questions you may have about MyCreds.
Frequently asked questions
WHY DID WATERLOO PARTNER WITH MYCREDSTM?
There are many benefits to learners. Not only does an individual have stronger control over who their documents are shared with, but documents issued through the network are authentic, show proof of tampering, and legally valid. Once issued, individuals will have 24/7 access to their documents.
IS THERE A COST TO HAVE A DOCUMENT ISSUED THROUGH MYCREDSTM?
There is no cost to view or share your documents issued by WatSPEED in MyCredsTM with a recipient such as an employer.
HOW DOES MYCREDSTM SECURE MY DOCUMENT?
When shared through the MyCredsTM Learner portal, documents are authentic, tamper evident, and legally valid. These documents contain digital signatures that meet the legal requirements of certified digital documents in countries around the world. When you share your documents with third parties through the MyCredsTM portal, these digital signatures ensure their authenticity. MyCredsTM stores your documents securely and your data remains under Waterloo’s control and you control who you share your documents with. More information can be found on the MyCredsTM website.
HOW WILL THE RECEIVER OF MY DOCUMENT KNOW THE DOCUMENT IS AUTHENTIC?
All certified documents carry a digital signature that meets the legal standards set by the European Union for authentic electronic documents, which meets and exceeds requirements in Australia, New Zealand, and North America.
An authentic document will always have a blue-ribbon symbol that validates the document has not been altered after it has been downloaded. If a document has been altered or if the digital signature is not authentic, a symbol with a red cross will signify the document is not valid.
WHERE CAN I FIND MORE INFORMATION ABOUT MYCREDSTM?
HOW DO I SEND MY DOCUMENT TO SOMEONE?
The MyCredsTM Learner portal uses the premise that the document is yours, you are in full control of it, and thus you “share” access to it with others.
Note: Should there be any updates to a document, the third-party recipient will immediately be able to access the updated version.
I JUST WANT TO DOWNLOAD A PDF FOR MYSELF, CAN I DO THAT?
As a Learner, if you want to download a copy of your document for your own records, you have the option to share the document with yourself. Select the share button, then select generate a link to my documents, and input your email address in the recipient email field. You will then receive an email with a link to download a pdf copy.
HOW DO I SIGN IN?
If you have the email notification you received from MyCredsTM when the document was issued: Follow the link in the email notification.
If you no longer have the email notification you received from MyCredsTM:
- Navigate to the MyCreds.ca sign in page.
- Use the Sign in with your Education Provider button and select University of Waterloo from the list.
Note if it is your first time using the MyCredsTM Learner portal: You will be prompted to register for a MyCredsTM account. You will also need to set up two-factor authentication: if you have signed in with Waterloo credentials, you will need to use DUO since that is the authentication tool used by Waterloo.
WHAT EMAIL ADDRESS WILL MYCREDSTM USE TO SEND NOTIFICATIONS AND INSTRUCTIONS FOR ACCESSING AND SHARING MY DOCUMENT?
All MyCredsTM notifications will be sent to the email address provided when you registered for your course.
WHAT SHOULD I DO IF I LOST OR DELETED THE EMAIL NOTIFICATION FROM MYCREDSTM?
Even if you no longer have the email notification from MyCredsTM, you can still access your documents by navigating to MyCreds.ca.
HOW DO I SHARE MY DIGITAL TRANSCRIPT WITH A THIRD-PARTY RECIPIENT?
You can begin to share your document(s) once you receive a confirmation email that your document(s) is available. From the MyCredsTM Learner portal you can share your documents with a recipient by selecting the SHARE button.
You will be asked to complete the document sharing form (details outlined below). Once complete, the recipient will receive an email notification from MyCredsTM that includes your name, indicating that you have shared a document with them. The recipient will click on the link provided in this email notification to view your transcript. The recipient will also be able to download your document
There are two main sharing options:
- Option 1: “Generate a link to my documents”
- Use this option to share it with employers, institutions not listed in Option 2, other third-parties, or to download a copy for your own records.
- Option 2: “Send my documents to a registered organization”
- Use this option if the institution you are sending it to is listed in the Recipient field (i.e., they also use MyCredsTM).
- The fields that will need to be completed will vary by institution.
To complete the form, note the following:
- Share name (optional): The name you choose will be visible only to yourself in the Documents and Sharing tabs within the Learner portal (will not be seen by the recipient of your share).
- Purpose of share (optional): A simple note about why you are sharing the document with this recipient.
- Recipient email (required): The email address you want your transcript to be sent to.
- Reference (optional): Visible to the recipient, this might be a note they’ve asked you to provide with your transcript.
- Access PIN (optional): Creating a PIN means that the recipient will also need the PIN to view your transcript. It is your responsibility to provide the PIN to your recipient.
- Expiry date (optional): Entering an expiry date means that the recipient can only access your document before the entered date. You can change the expiry date after the share if an extension is needed.
CAN I ASSIGN AN EXPIRY DATE WHEN I SHARE MY DIGITAL DOCUMENT?
Yes. If you set an expiry date when you shared your digital document with a recipient, that recipient will lose access once the expiry date passes.
Need to extend the expiry date? You can do that under the Sharing tab and editing the field in the appropriate shared document.
CAN I DISABLE A RECIPIENT’S ACCESS TO MY DIGITAL DOCUMENT AFTER I SHARE IT WITH THEM?
Yes. You have full control over access to your documents. In the MyCredsTM Learner portal, go to the Sharing tab and you can view the individual share that you would like to change and disable the recipient’s access at any time.
CAN I CHANGE MY DISPLAY NAME ON MYCREDSTM?
You can change your MyCredsTM display name under profile settings. Your display name will appear in all notifications sent to recipients you have shared your document(s) with.
HOW DO I ENSURE THE AUTHENTICITY OF WATERLOO’S DOCUMENTS ISSUED THROUGH THE MYCREDSTM LEARNER PORTAL?
Digital credentials are official only when bearing the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe.
A document is only considered official and is a trusted document if a recipient receives it in an email sent by MyCredsTM. The URL should start with https://learner.mycreds.ca. A transcript routed to a recipient from an individual personal email is not official.
When you view the document through the MyCredsTM portal, you should see that:
- There is a cover page explaining the document features.
- Document status says Available.
- The document has the Certified blue ribbon symbol.
- You can view the certificate information.