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The University of Waterloo has partnered with MyCredsTM, a leading digital credential expert and platform for certifying, sharing, and verifying academic credentials. MyCredsTM is owned by the Association of Registrars of the Universities and Colleges of Canada (ARUCC). It is a national credential wallet for post-secondary learners that has been created by Canadian higher education leadership.
The wallet provides you with access to view and share your digitized and portable post-secondary transcripts anytime, anywhere. Documents issued through the network are authentic, tamper evident, and legally valid. Payment may be required to access certain documents (e.g., transcripts).
How does Waterloo use MyCredsTM?
Waterloo launched its partnership with MyCredsTM in November 2021 and is taking a phased approach to the documents that will be issued via the platform. Currently includes:
- Digital official transcripts to be shared at the student’s choosing.
- WatSPEED certificates
- More coming soon…
Frequently asked questions
Use the following links to skip to the question you are interested in.
About MyCredsTM
- Why did Waterloo partner with MyCredsTM?
- Is there a cost to have a document issued through MyCredsTM?
- How does MyCredsTM secure my official transcript?
- How will the receiver of my document know the document is authentic?
- Where can I find more information about MyCredsTM?
Digital official transcripts
- How do I request a digital official transcript?
- What happens after I have made my request in Quest?
- How long does it take from when I complete my request to when I can share my digital transcript through the MyCredsTM Learner portal?
- Is a transcript legend and grading scale included on digital transcripts?
- I need a digital and physical copy of my official transcript. Can I order them together?
- How do I send my transcript to someone?
- Can I include a reference number or cover sheet with my digital transcript?
- I just want to download a PDF for myself, can I do that?
- I have a hold in Quest and can’t request an official transcript, what are my options?
- How can I request an updated version of my transcript in MyCredsTM?
- I received an email stating my document was updated, what does this mean?
- Does Waterloo accept digital official transcripts from other institutions via MyCredsTM?
- I am a current Waterloo student interested in applying to graduate studies at Waterloo. Should I order a copy of my Waterloo transcript to be sent to Graduate Studies and Postdoctoral Affairs in support of my application?
Share credits
- What are share credits?
- How many share credits do I need?
- How much is a share credit and how can I pay for one?
- How do I purchase share credits?
Using the MyCredsTM Learner portal
- How do I sign in?
- What email address will MyCredsTM use to send notifications and instructions for accessing and sharing my document?
- What should I do if I lost or deleted the email notification from MyCredsTM?
- How do I share my digital transcript with a third-party recipient?
- How do I complete the document sharing form?
- Can I assign an expiry date when I share my digital transcript with an employer or educational institution?
- Can I disable a recipient’s access to my digital transcript after I share it with them?
- Can I change my display name on MyCredsTM?
- What is Multi-Factor Authentication (MFA) and how do I update my number?
Information for employers or organizations verifying electronic documents
- Is a digital transcript issued through MyCredsTM an official Waterloo document?
- How do I ensure the authenticity of Waterloo’s documents issued through the MyCredsTM Learner portal?
- A PIN is required to view the document, where do I find it?
- Why do I see a document verification failure message?
- Where do I find more information about verifying documents issued through MyCreds?