• Monday, July 1st is Canada Day, a statutory holiday celebrating the country's Confederation. As a result, all classes are cancelled. During the holiday long weekend, most campus operations will either be closed or have modified operating hours. For further details, refer to the Daily Bulletin.

  • Incoming first-year students: 

News

Thursday, May 23, 2024

Spring 2024 "Not Fees Arranged" NFA holds and how to avoid them

What is an NFA hold?

An NFA hold is added to your student account if your registered status is not “Fees Arranged” by the NFA hold date for undergraduate (bachelor’s) students or the NFA hold date for graduate (master’s and doctoral) students. For the spring term, that date is May 18, 2024.

How do I become “Fees Arranged?”

Thursday, May 16, 2024

Trouble shooting for Quest log in issues

If you are having issues logging in to Quest and seeing either a "username/password is invalid" error or “Bad Request – Header Field Too Long HTTP Error 400” message but can still log into other services such as WatIAM, Learn or Outlook you will need to fully clear your browsing data. We've included some helpful instructions below, based on your browser of choice.

Please note that these instructions should be completed with no active browser windows that are on any uwaterloo.ca affiliated websites. 

Google Chrome 

Thursday, May 9, 2024

Service Canada SIN Clinics for spring 2024

Service Canada Logo

Service Canada representatives will be in The Centre issuing and renewing SINs for Waterloo students.

Upcoming date: 

  • Tuesday, June 4
  • Thursday, August 8
  • Wednesday, August 28

Clinics take place between 9 a.m. and 4 p.m. To book an appointment; drop by The Centre, call 519-888-4567, ext. 42268, or book online via Portal (available beginning at noon, the day prior to the appointment). 

Wednesday, May 1, 2024

Receiving OSAP in spring 2024

When will I receive my spring 2024 OSAP funding?

Student Awards & Financial Aid will automatically confirm your enrolment electronically with the Ministry of Colleges and Universities. Your OSAP funding will be applied to your student account to pay down your fees owing and/or sent directly to you starting in May. This process will continue regularly throughout the term.

What can I do to make sure I get my funding at the start of the term?

Monday, March 25, 2024

Updating your personal information for the start of term

Spring term 2024 is about to start!

The University recommends you review - and update if necessary - your personal information on file at the beginning of each term. The information below is available on your Quest account:

Monday, February 12, 2024

Quest scheduled maintenance

What is happening?  Quest will be unavailable for scheduled maintenance.

When is this happening? 

Sunday, February 25th, 2024, from 8am to 2:00pm

Saturday, March 9th, 2024, from 6:45am to 1:00pm

Saturday, April 6th, 2024, from 4:45am to 11:00am

Sunday, April 7th, 2024, from 6:45am to 11:00am

What is the impact?  During these times Quest will be down and unavailable.

Wednesday, January 24, 2024

Winter 2024 OSAP confirmation of enrolment

When will my winter 2024 OSAP funding issue?

Student Awards & Financial Aid will confirm your enrolment electronically with the Ministry of Colleges and Universities. We start this process before the holiday break. Your OSAP funding will be applied to your student account and/or sent directly to you starting in early-January. This process will continue regularly throughout the term.

What can I do to make sure I get my funding at the start of the term?

Monday, January 8, 2024

Service Canada SIN Clinics for 2024

Service Canada Logo

Service Canada representatives will be in The Centre issuing and renewing SINs for Waterloo students.

Upcoming date: 

  • Tuesday, March 19
  • Tuesday, May 14
  • Tuesday, June 4
  • Thursday, August 8
  • Wednesday, August 28

Clinics take place between 9 a.m. and 4 p.m. To book an appointment; drop by The Centre, call 519-888-4567, ext. 42268, or book online via Portal (available beginning at noon, the day prior to the appointment). 

Wednesday, December 13, 2023

Quest scheduled maintenance

What is happening? Quest will be unavailable for scheduled maintenance.

When is this happening?

  • Saturday, December 16 from 4:45 a.m. to 11 a.m.
  • Sunday, December 17 from 6:45 a.m. to 11 a.m.

What is the impact? During these times, Quest will be down and unavailable.

Questions or concerns? Please contact the IST Service Desk via the IST Jira Help Portal

Wednesday, December 6, 2023

Updating your personal information for the start of term

Winter term 2024 is about to start!

The University recommends you review - and update if necessary - your personal information on file at the beginning of each term. The information below is available on your Quest account:

  1. 2024 (8)
    1. May (4)
    2. March (1)
    3. February (1)
    4. January (2)
  2. 2023 (7)
    1. December (2)
    2. November (2)
    3. October (2)
    4. June (1)