At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!
Contact us
Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ET
- Ask the Goose: Our chatbot can answer your general questions.
- By email: askthecentre@uwaterloo.ca
- By phone: 519-888-4567 ext., 42268
- By web form: Contact The Centre web form
- In-person: Located on the first floor of Needles Hall (NH).
- By mail: see the address in the footer below.
- Book a study/meeting room in The Centre
General questions? Ask the goose!
Our chatbot can answer your general questions.
Notice board
Quest will be unavailable for scheduled maintenance:
- Friday, November 28, 2025 from 4:00 p.m. to Monday, December 1 until 8:30 a.m. ET
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News
Get Ready for Your Winter 2026 Term
The winter 2026 term is approaching. Make sure you're prepared! Review these highlights from your getting ready checklist.
For a full checklist of what you need to do before and after the term begins, visit Start of term reminders and resources for undergraduate students.
Highway 85 Closure December 6–7: Plan Ahead if You’re Writing Examinations
Students writing examinations this weekend should plan for travel delays. Highway 85 will be fully closed from Saturday, December. 6 at 10 p.m. to Sunday, December. 7 at 6 p.m. for the demolition of the Frederick Street bridge.
If you use Highway 85 to get to campus, consider an alternate route or allow extra time.
When will I receive my winter 2026 OSAP funding?
Student Awards & Financial Aid will confirm your enrolment on your OSAP account and release your funding. We start this process one week before classes begin and you could have your OSAP funding applied to your student account and/or receive funding as early as the first few weeks of January.