The Centre

Located in Needles Hall South (NH), The Centre is your go-to place for many administrative, financial, and registrarial needs. 

  • Official documents (e.g., transcripts, letter of enrolments, diplomas)
  • Record updates (e.g., name change, plan modification, CPP form, residency changes) 
    Note: You can also email these forms to askthecentre@uwaterloo.ca.
  • Quest course enrolment (e.g., course overrides, course registration questions, transfer credits)
  • Financial inquires (e.g., OSAP, other provincial funding, awards and bursaries, scholarships, work-study, emergency loans, tuition fees, promissory notes, tax receipts, paying/removing holds, UHIP)
  • WatCard (e.g., pick up your WatCard, request replacement card, general inquiries etc.) 
  • Service Canada (e.g.,  issuing and renewing SINs on select dates)
  • Questions of any kind!

Popular services


              Ask our bot


transcript image

Order Official transcript

proof of enrolment letter

Order Official University Letters

  1. Aug. 1, 2022Service Canada SIN Clinics
    Service Canada Logo

    Service Canada representatives will be in The Centre issuing and renewing SINs for Waterloo students. Upcoming dates: Wednesday, January 18, 2023, Wednesday, February 15, 2023 and Wednesday, March 8, 2023. Clinics take place between 9am and 4pm. To book an appointment; drop by The Centre, call 519-888-4567, ext. 42268, or book online via Portal (starting same-day at 8:00 a.m.). 

Read all news