The Centre COVID-19 update

In person operations of The Centre are closed indefinitely due to COVID-19. Please connect with us by email or 519-888-4567, ext. 42268. Official documents will continue to be processed and can be ordered online for mail or courier. 


The Centre

Located in Needles Hall South (NH), The Centre is your go-to place for many administrative, financial, and registrarial needs. 

  • Official documents (e.g., transcripts, letter of enrolments, diplomas)
  • Dropping off a form (e.g., name change, plan modification, CPP form, residency changes) 
    NOTE: Due to the COVID-19 pandemic, until further notice, email these forms to
  • Quest course enrolment (e.g., course overrides, course registration questions, transfer credits)
  • Financial questions (e.g., OSAP, other provincial funding, awards and bursaries, scholarships, work-study, emergency loans, tuition fees, promissory notes, tax receipts, UHIP)
  • Questions of any kind!

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  1. May 12, 2020Spring 2020 Update

    Welcome back students to Waterloo's first ever fully online term!

    Although our doors remain closed for in person visits, we will be happy to serve you by phone and email: 519-888-4567, ext. 42668 and Official documents continue to be processed within 1-3 business days for mail and courier.

    We know that an online spring term is not what you had planned. That’s why we’ve brought the University community together to update your Current Students web page with everything you need to succeed, all in one convenient place.

  2. Apr. 16, 2020Moving students from @edu.uwaterloo email to new @uwaterloo domain - April 25-27

    This message was previously published by Information Systems & Technology (IST).

    What is happening? To enhance collaboration opportunities between University students and employees, all existing email accounts will be moved to the University's Office 365 tenant.  

    What are the benefits of this change? 

    • Improved collaboration between students and employees using Office 365 apps 
    • Simplified troubleshooting and support processes 
    • Clarification and simplification of login processes for systems used by both students and employees (e.g. LEARN, Quest) 

    When will this work take place? This work will take place from April 25 (11:00 p.m.) to April 27.  

  3. Mar. 30, 2020Important update regarding Spring convocation

    This message was originally sent to spring graduands and their families by Feridun Hamdullahpur, president and vice-chancellor.

    • With deep regret, we will not be able to conduct in-person convocation ceremonies in June; they will be delivered in a different manner to celebrate our new alumni. 
    • It’s important to update your address in QUEST as you will likely receive your diploma by mail. 
    • You will have a chance to attend a ceremony at a later date. 
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