Welcome to The Student Service Centre

At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!

Contact us

Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ET

Ask the Goose: Our chatbot can answer your general questions.
By email: askthecentre@uwaterloo.ca
By phone: 519-888-4567 ext., 42268
By web form: Contact The Centre web form
In-person: Located on the first floor of Needles Hall South (NH).
By mail: see the address in the footer below.
Book a study/meeting room in The Centre

Cartoon goose

General questions? Ask the goose!

Our chatbot can answer your general questions.

Notice board

Quest will be unavailable for scheduled maintenance:

Friday, November 28, 2025 from 4:00 p.m. to Monday, December 1 until 8:30 a.m. ET

Popular services

GO Transit student ID

Notary and Commissioner for Taking Affidavits

Third-party educational verification

News

What is happening? Quest will be unavailable for scheduled maintenance.

When is this happening?

Saturday, November 22^nd , 2025, from 4:45 a.m. to 11:00 a.m. ET

In this communication

How and when to view your class schedule
How and when to make changes to your class schedule
How to plan ahead for the term

What is happening? Quest will be unavailable for scheduled maintenance.

When is this happening?

Friday, November 28, 2025 from 4:00 p.m. to Monday, December 1 until 8:30 a.m. ET

Read all news