Welcome to the Student Service Centre

The Centre

Transforming the student experience

Located in Needles Hall South, The Centre is a go-to place for a number of student administrative needs. Come to The Centre for things for which you would have previously gone to the Registrar’s Office, Graduate Studies & Postdoctoral Affairs, or Student Awards & Financial Aid. Students can order documents, add/drop courses, drop off forms, change their personal information, receive financial advice, get answers to a wide range of miscellaneous questions, and so much more.

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Official transcript

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Proof of enrolment letter

  1. Aug. 20, 2019The Centre open Labour Day

    The Centre, on the 1st floor of Needles Hall, is your go-to spot for proof of enrolment letters, CPP forms, OSAP forms, questions about OSAP and financial aid, Quest, course registration, your student account, and lots more. The Centre will be open Labour Day from 12-4 and Monday-Friday 8:30-6:00 for the first three weeks of term.

  2. Aug. 6, 2019Service Canada August 26-30

    Service Canada representatives are in The Centre from 9 am - 3 pm August 26-30. Drop by The Centre to make your same-day appt, or book a same-day appt through Portal.

  3. July 16, 2019Quest, LEARN, and other central IT systems to enable 2FA
    Opt-in, two-factor authentication (2FA) is being enabled for campus enterprise systems. After 10:00 a.m. on Wednesday, July 24, users who have previously opted-in to 2FA protection for their Connect OWA or Office 365 account will now also receive a 2FA prompt when they log in to Quest and LEARN. 
    Users who want to opt-in to protect their accounts with 2FA can enrol by visiting https://uwaterloo.ca/2fa and clicking the “Get started now” button.  
    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357. 
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