The University of Waterloo is integrating and streamlining student services in a new, welcoming space located in Needles Hall.
The Centre will amalgamate the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), the Student Success Office (SSO), and the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA). Some services of other units, such as Finance - Student Financial Services, will also be incorporated.
The Centre is currently operating out of the Registrar’s Office. Recent improvements to the student experience include extended hours, the ability to pay fines within the Registrar’s Office, an expanded e-commerce platform, and on-the-spot transcripts for undergraduate students.