Official University letters

New student for Fall 2022? Your self-serve proof of enrolment for RESP will be available on Quest in mid-July and can be used in lieu of completing any third-party forms. Your enrolment cannot be confirmed on Official University Letters until you have selected courses. 

On this page:

• Three types of proof of enrolment documentation
  • Self-serve Proof of Enrolment
    • Declaration of Attendance (CPP forms)
  • University-produced Proof of Enrolment letter
    • Fees and payment options
  • Eligible to Graduate letter
• Information included in each document - how to determine which type of letter is needed

Three types of proof of enrolment documentation

Self-serve Proof of Enrolment

Useful for:

• Bank
• RESP verification
• Insurance company
• Service Canada (CPP) - see below for more information
• Employment screening
• Car dealership

How to get it:

• Use the step-by-step instructions to download or print from your Quest account.

Declaration of Attendance - Service Canada (CPP forms)

Declaration of Attendance forms for CPP can now be submitted to Service Canada with your Self-serve Proof of Enrolment, in lieu of getting the form signed by our office. You must complete sections A and B of the Declaration of Attendance and attach your Proof of Enrolment to section C. Your completed forms and proof of enrolment can be uploaded to your Service Canada account.

Important: You will need to wait for the first day of classes to process your Proof of Enrolment on Quest as Proof of Enrolment letters with an issued date prior to the start of term will not be accepted.

University-produced Proof of Enrolment letter

Useful for:

• Study permit/visa
• Border crossing
• Post-graduation work permit ("completion of studies" letter)
  • Must have "Degree Awarded" status on unofficial transcript 
• Graduate school application
• Permanent Resident application 

How to get it:

• Log in to our Proof of Enrolment form using your University of Waterloo username and password. If you are unable to log in visit the Official Documents page for troubleshooting support. 
• Visit The Centre to process immediate Proof of Enrolment letters.

Note about Degree Awarded status:

Undergraduate students: Most students who have applied to graduate and have completed their final term will see "Degree Awarded" at the top of their unofficial transcript after the date grades are officially released. Degree Awarded is not guaranteed to appear by this date as it could be delayed due to grade revisions, petitions, and other factors. 

Graduate students: Most students will see "Degree Awarded" appear at the top of their unofficial transcript three to five business days after their department coordinator approves them for graduation in Quest.

Fees and payment options

Each copy of a university-produced letter is $10 (includes GST). We accept the following methods of payment:

• Cash (in person)
• Cheque payable to University of Waterloo (by mail or in person)
• Interac Debit (in person)
• Visa, Mastercard, American Express (in person or online)
• WatCard (in person or by email)
• You can order and pay over the phone if using the PDF form. Call 519-888-4567, ext. 42268

Note: Orders submitted in error will not be refunded.

Delivery fees

Free delivery methods: 

• Regular mail
• Email
• Pick up

Courier fees:

• $10 - Ontario
• $20 - other provinces/territories
• $25 - United States
• $35 - international

Eligible to Graduate letter

Useful for:

• Students in their final term with an urgent need to confirm eligibility to graduate before "Degree Awarded" status would typically appear. 

Requirements for Eligible to Graduate letter:

To qualify for an Eligible to Graduate letter, you must upload documentation that proves you meet one of the following criteria:

• You have a time-sensitive post-graduation work permit application for one of the following reasons: 
  • Your study permit is expiring within 30 days after your final term.
  • You have a time-sensitive offer of employment.
  • You have plans to travel soon to your home country.
• You have a time-sensitive Permanent Residence application.
• You have a time-sensitive educational or employment opportunity that requires you to provide evidence of degree completion.

Notes:

1. Time-sensitive is defined as the following:
   1. Undergraduate students: Prior to the date grades are officially released.
   2. Graduate students: Within five business days after your department has approved you for graduation in Quest.
2. If you are unsure you meet the requirements, contact Immigration Consulting for immigration-related circumstances and The Centre for all other circumstances.  
3. If you place an order but you do not meet the criteria for this expedited process, a standard University-produced Proof of Enrolment Letter will be issued. 

Processing Time

Undergraduate Students

We are not able to produce Eligible to Graduate letters until the date that grades begin to appear in Quest. Once all of your grades have appeared, we will reach out to your faculty for approvals. The amount of time it takes for the Registrar’s Office to receive all faculty approvals for your specific degree requirements varies and depends on a variety of factors. We will do our best to expedite the letter; however, we can not provide a timeline on processing or an expected completion date.

Graduate Students

You must contact your department/program coordinator and ensure that they have approved you for graduation on Quest.

The GSPA will then code your Degree Awarded status on Quest as soon as possible; however, we cannot provide any timelines on processing or an expected completion date.

How to get it:

• Log in to our Eligible to Graduate form using your University of Waterloo username and password. If you are unable to log in visit the Official Documents page for troubleshooting support. 
• Upload valid supporting documentation on the form.

Information included in each document