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Proof of Enrolment
Get your free proof of enrolment letter in Quest which will confirm your student enrolment status. The official letter includes your student ID number, enrolment status, enrolment history, program length and anticipated completion date.
The proof of enrolment letter can be used for any enrolment status confirmation, Canada Pension Plan (CPP) forms, Registered Education Savings Plan (RESP) verification, immigration applications, and graduate school applications.
Graduate students (in a master’s or PhD program): Funding information coded on your Quest account will be included.
Graduating students with “Degree Awarded” status: This letter will indicate you have met your degree requirements and will include degree information, completion, and conferral dates. Refer to the Eligible to Graduate letter if you require a letter before official academic standings are released.
Definition of Degree Awarded
Undergraduate students who have applied to graduate and have completed their final term, will see “Degree Awarded” at the top of their unofficial transcript after the date grades are officially released. Degree Awarded is not guaranteed to appear by this date as it could be delayed due to grade revisions, petitions, and other factors.
Graduate students will see “Degree Awarded” at the top of their unofficial transcript three to five business days after their department/ program co-ordinator approves them for graduation.
Graduated alumni students: This letter will indicate your awarded degrees, program information, and conferral date.
Ordering a Proof of Enrolment
Download or print your proof of enrolment letter in Quest.
If you are unable to log in to your Quest account complete the Forgotten username and/or Forgotten password forms. If you are still unable to access your account, contact the Service Desk to reset your password. The Service Desk can also create an account for alumni, or for any student who has been enrolled in at least one course since September 2001.
Processing Time
Proof of enrolment letters confirming enrolment status for the current term or previous terms are available immediately in Quest.
Undergraduate students
| Type |
Timing of letter in Quest |
|---|
|
Incoming new students
|
After course schedule appears in Quest. |
|
Upcoming academic term confirmation
|
After course selection starts for returning students. |
| Upcoming co-operative work term confirmation |
Matched with a co-operative job and it is listed in Quest. |
Graduate students
| Type |
Timing of letter in Quest |
|---|
| Incoming new students |
After matriculation (typically 6 weeks before the start of the term) or once the term is activated in Quest:
- Fall - first two weeks of July
- Winter – first two weeks of November
- Spring – first two weeks of March
|
|
Upcoming academic term confirmation
|
Once the term is activated in Quest:
- Fall - first two weeks of July
- Winter – first two weeks of November
- Spring – first two weeks of March
|
|
Upcoming co-operative work term confirmation
|
Matched with a co-operative job and it is listed in Quest. |
Service Canada Declaration of Attendance - CPP Forms
Your proof of enrolment letter can be submitted to Service Canada, instead of getting the form signed by our office.
Complete sections A and B of the Declaration of Attendance and attach your proof of enrolment letter to section C.
Your completed forms and proof of enrolment can be uploaded to your Service Canada account.
Important: You will need to wait for the first day of classes to process your proof of enrolment in Quest as proof of enrolment letters with an issued date prior to the start of term will not be accepted by Service Canada.
RESP Verification
Submit your proof of enrolment letter directly to your RESP company instead of our office completing their verification request/online webform.
| Type |
Timing of letter in Quest |
|---|
|
Incoming new students
|
After course schedule appears in Quest. |
|
Upcoming academic term confirmation
|
After course selection starts for returning students. |
| Upcoming co-operative work term confirmation |
After enrolling into a PD course or are matched with a co-operative work term job and it is listed in Quest. |
Proof of Enrolment Cost
Your proof of enrolment letter in Quest is free.
Custom Proof of Enrolment letter
Students can order a modified proof of enrolment letter to request details not included in the proof of enrolment letter in Quest. These letters are reserved for students with unique circumstances.
If you do not qualify for a custom letter, you will receive a Proof of Enrolment letter generated from Quest.
Ordering a Custom Proof of Enrolment
Orders submitted in error will not be refunded.
Log in to our Proof of Enrolment form using your University of Waterloo username and password. If you are unable to log in to your Quest account, complete the Forgotten username and/or Forgotten password forms. If you are still unable to access your account Service Desk for help to reset your password. Service Desk can also create an account for alumni, or for any student who has been enrolled in at least one course since September 2001.
If we can generate the requested information included in your Proof of Enrolment in Quest, you will receive this version.
Processing Time
Proof of enrolment letters will be processed within 1-3 business days.
Visit The Centre in person to receive an immediate proof of enrolment letter.
Future Funding (Graduate Students)
Future department funding can be included on the letter. Your graduate department co-ordinator should email askthecentre@uwaterloo.ca with written confirmation.
Approved Leave of Absence (Graduate Students)
Graduate students with approved leave of absence terms coded in Quest can request for these terms to be included.
Custom Proof of Enrolment Cost
Each custom Proof of Enrolment letter is $10 plus courier, if applicable.
Eligible to Graduate letter
This letter is for students in their final term, with an urgent need to confirm their eligibility to graduate before the “Degree Awarded” status has appeared in Quest.
These rare cases may include urgent employment, graduate school, or immigration deadlines.
Although this letter can be ordered before the "Degree awarded" status appears in Quest, the letter will only be issued after we obtain the necessary approvals. For more information, refer to the Eligible to Graduate letter processing time below.
Definition of Degree Awarded
Undergraduate students who have applied to graduate and have completed their final term, will see “Degree Awarded” at the top of their unofficial transcript after the date grades are officially released. Degree Awarded is not guaranteed to appear by this date as it could be delayed due to grade revisions, petitions, and other factors.
Graduate students will see “Degree Awarded” at the top of their unofficial transcript three to five business days after their department/ program co-ordinator approves them for graduation.
Ordering an Eligible to Graduate Letter
Log in to the Eligible to Graduate form using your University of Waterloo username and password. If you are unable to log in, visit the Official Documents page for troubleshooting support.
Upload documentation that proves you meet one of the following criteria:
- You have a time-sensitive post-graduation work permit (PGWP) application for one of the following reasons:
- Your study permit is expiring within 30 days after your final term.
- You have a time-sensitive offer of employment.
- You have plans to travel soon to your home country.
- You have a time-sensitive Permanent Residence application.
- You have a time-sensitive educational or employment opportunity that requires you to provide evidence of degree completion.
Time sensitive is defined as the following:
Undergraduate Students: prior to the standing decisions and official grades are available in Quest.
Graduate students: within five business days after your department has approved you for graduation in Quest.
If you are unsure you meet the requirements, contact our Immigration Consulting team for immigration-related circumstances, and The Centre for all other circumstances.
If you place an order, but you do not meet the criteria for this expedited process, a custom proof of enrolment letter will be issued.
Processing Time
Undergraduate Students
We will start the process once grades begin to appear in Quest. Once all grades appear, we will contact your faculty for approval. The amount of time it takes to receive all faculty approvals for your specific degree requirements varies and depends on a variety of factors. We will do our best to expedite the letter; however, we cannot provide a timeline on processing or an expected completion date.
In most cases, the Eligible to Graduate letter cannot be issued before the last day of the last month of the term.
Graduate Students
Contact your department/program co-ordinator and ensure they have approved you for graduation and have forwarded this information to Graduate Studies and Postdoctoral Affairs.
Your "Degree Awarded" status will be added in Quest as soon as possible; however, we cannot provide any timelines on processing or an expected completion date
Important: For course-based graduate students, the Eligible to Graduate Letter cannot be issued before the last day of the last month of the term.
Last Day of the Term
| Term |
Last Day of Term |
|---|
| Fall |
December 31 |
| Winter |
April 30 |
| Spring |
August 31 |
Eligible to Graduate Letter Cost
An Eligible to Graduate Letter is $10. Orders submitted in error will not be refunded.
