Quick links: Digital transcripts | Paper transcripts | Learn more about transcripts | Having difficulty?
A Waterloo official transcript is a complete record of a student's academic history at the University of Waterloo, including all undergraduate and graduate courses taken, grades earned, academic standing, co-op requirements, awards of excellence, and degrees conferred. All official transcripts, in either digital or paper formats, include a transcript legend and grading scale.
Official transcript order costs are $15 CAD.
A transcript reflects the current status of a student’s record at the time it is issued. If you require your completed degree to appear on your official transcript, submit your official transcript request only after the degree is visible on your unofficial transcript. Degrees are normally coded two to four weeks following the end of your final term.
Digital transcripts
Make your request to order a digital transcript directly in Quest; this option is available to any student who has been enrolled at Waterloo since 2001. If you were enrolled before September 2001 and did not graduate, call us at 519-888-4567, ext. 42268 to request your official transcript.
- In Quest: Select the Academics tile and then select Official Transcript Request link from the left.
By requesting a digital copy, you authorize the University of Waterloo to share your data with MyCredsTM.
Your digital transcript will be available in 1-2 business days. Once your request is processed, you will receive an email with a link to the MyCreds Learner portal. You can then make a payment to purchase share credits and then share your transcript with a third party or yourself via an email address. Note: At least one share credit must be purchased to view your official digital transcript.
Please note: if you link your University of Waterloo account to another Learner profile on MyCreds and then request your transcript through Quest it will not be viewable. You will need to unlink your accounts and wait for your document to be issued from the University of Waterloo.
Learn more about how Waterloo is using the MyCreds Learner portal and the details about how to share and send your digital transcripts.
Paper transcripts
Our digital official transcripts are secure, tamper proof, and accepted by institutions and third parties worldwide. In the event you need an official transcript in a paper format, this option is available.
How to order:
Log in to our online Transcript Request Form using your University of Waterloo username and password. Fee is $15 (includes standard mailing). If you are unable to log in:
- Complete the Forgotten username and/or Forgotten password form(s).
- If you are then still unable to retrieve your username or reset your password, contact the IST Service Desk for assistance.
- Don't have an account? The Service Desk can create an account for anyone that has graduated with a degree, or for any student that has been enrolled in at least one course since September 2001.
- If you have a hold on your account that restricts you from receiving a transcript, the format of that transcript (digital or paper) does not matter. Quest will prevent you from placing a request for a digital transcript until the balance and/or other obligations have been cleared to the satisfaction of the University. View your hold details in Quest and reach out to the appropriate unit on campus to clear your hold.
- Official paper transcripts are generated within 1-2 business days, or they can be processed on the spot if you show up at The Centre in person. We are open Monday to Friday, 8:30 to 4:30 p.m., except for University holidays.
Learn more about transcripts
- The transcript legend is a copy of the information that appears on the back of an official transcript.
- Key to grades explains letter grade ranges and their percentages in numerical value.
To learn more about transcript legends, keys and formats, visit the About transcripts web page.
Having difficulty?
- If you have a hold on your account that restricts you from receiving a transcript, the format of that transcript (digital or paper) does not matter. Quest will prevent you from placing a request for a digital transcript until the balance and/or other obligations have been cleared to the satisfaction of the University. View your hold details in Quest and reach out to the appropriate unit on campus to clear your hold.
- If you were enrolled before September 2001 and did not graduate, call us at 519-888-4567, ext. 42268 to request your official transcript.
- If you are unable to sign in to your Quest account, complete the Forgotten username and/or Forgotten password form(s).
- If you are then still unable to retrieve your username or reset your password, contact the IST Service Desk for assistance.
- To sign in to Quest, you will need to set up Two-Factor Authentication (2FA) using DUO. If a red banner states "you are not enrolled", this indicates you have not yet set up 2FA.
- Payment of $15 plus tax is made within the MyCreds Learner portal.