At The Centre, students are our number one priority. You can ask one of our many dedicated specialists about anything related to being a student at the University of Waterloo. If we don't have an immediate answer for you, we will find it. We're here to help!
Our specialists are committed to delivering top-notch customer service for the campus partners we represent, including the Registrar's Office (RO), Graduate Studies and Postdoctoral Affairs (GSPA), Student Awards and Financial Aid (SAFA), Student Financial Services (SFS), WatCard, and more. This centralized approach allows you to address inquiries spanning various campus departments from a single point of contact!
Some commonly asked questions in The Centre include:
- Why has my OSAP not been released?
- When will my fees be posted to Quest?
- How do I order an official transcript?
- How many guests can I invite to Convocation?
- How do I pay my outstanding library fines?
- When does the class enrolment period begin?
- How do I reactivate my Quest account?
- Can I order a duplicate diploma?
- How do I update my immigration status?
- Where do I get my GO Transit ID?
- I lost my WatCard, what are the steps to replace it?
- How can I have my transcript sent to another institution?