COVID-19 Update

The Centre is currently closed to walk-in visits. Connect with us by email, live chat, or at 519-888-4567, ext. 42268 so we can assist you. If you would like to schedule an in-person appointment, please call our office. Official documents continue to be processed for email, regular mail, and courier. 

Duplicate diploma

We offer two options to order duplicate diplomas:

  1. Using your University of Waterloo username and password, log in to our online e-commerce Duplicate Diploma Request FormIf you are unable to log in to your account complete the Forgotten username and/or Forgotten password self-serve forms. If you are still unable to access your account connect with Service Desk to reset your password manually.
  2. If you do not have a previous University of Waterloo username and passwordcomplete our Duplicate Diploma Request Form (PDF). Submit the form by email to or by mail to The Centre, University of Waterloo, Needles Hall South, 200 University Ave West, Waterloo, ON N2L 3G1. Once you have submitted your form, please call our office at 519-888-4567, ext. 42268 to provide a credit card number. Cheques made payable to the University of Waterloo are also accepted.

Duplicate diplomas are identical to the original diploma, with the exception of the word "duplicate" which appears at the bottom of the document. You may order as many duplicate diplomas as you require.

Duplicate diploma requests are typically processed within five business days, plus delivery. 

Gender neutral degree nomenclature

Gender-neutral degree nomenclature (Baccalaureate, Magisteriate): Graduates who have previously been awarded a UWaterloo degree may request that their degree be re-issued in the gender-neutral nomenclature.

Note: The gender-neutral term (Baccalaureate, Magisteriate) will only appear on your diploma. Transcripts and any degree verification will only refer to the traditional nomenclature (Bachelor, Master). This terminology discrepancy between documents may result in border-crossing issues.

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