COVID-19 Update

The Centre is currently closed to walk-in visits. Connect with us by email, live chat, or at 519-888-4567, ext. 42268 so we can assist you. If you would like to schedule an in-person appointment, please call our office. Official documents continue to be processed for email, regular mail, and courier. 

Official transcript request

We offer three options to order/send your official transcript

  1. Log in to our online e-commerce Transcript Request Form using your University of Waterloo username and password. If you are unable to log in to your account complete the Forgotten username and/or Forgotten password self-serve forms. If you are still unable to access your account connect with Service Desk to reset your password manually.
  2. Visit The Centre during business hours to process on-the-spot transcriptsThe Centre is currently closed to walk-in visits. Official documents will continue to be processed for regular mail, and courier.
  3. If you do not have a previous University of Waterloo username and password complete our Transcript Request Form (PDF). Submit the form by email to or by mail to The Centre, University of Waterloo, Needles Hall South, 200 University Ave West, Waterloo, ON N2L 3G1. Once you have submitted your form, please call our office at 519-888-4567, ext. 42268 to provide a credit card number. Cheques made payable to the University of Waterloo are also accepted.

Official transcript orders are processed within 1-3 business days, plus delivery. 

Grad Students: If you were also an undergraduate student at Waterloo, both degrees will automatically be captured on your official documents. Do not order two separate letters/transcripts.

Completed degree listed on transcript

A transcript reflects the current status of a student’s record at the time it is issued. If you require your completed degree to appear on your official transcript please wait to submit your transcript order until the degree is shown on your unofficial transcript. Degrees are coded 2 to 4 weeks following the end of your final term.

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