• The University of Waterloo will be closed on Monday, May 20 for Victoria Day. There will be no classes and offices will be closed.
  • For Quest log in issues: If you are receiving a username/password invalid error on Quest but are able to log in to other services, please review Trouble shooting for Quest log in issues.
  • For OSAP release issues: Are you waiting for your spring 2024 term OSAP funding to be issued? Ensure you are Fees Arranged and that you’ve completed all the applicable OSAP steps for the school to confirm your enrolment.

Official transcript request

Digital transcripts

Make your request to order a digital transcript directly in Quest; this option is available to any student who was enrolled at Waterloo since 2001.

  • In Quest: Select the Academics tile and then select Official Transcript Request link from the left.

By requesting a digital copy, you authorize the University of Waterloo to share your data with MyCredsTM.

Your digital transcript will be available in 1-2 business days. Once your request is processed, you will receive an email with a link to the MyCredsTM Learner portal. You can then make a payment to purchase share credits and then share your transcript with a third party or yourself via an email address. Note: At least one share credit must be purchased to view your official digital transcript.

Please note: if you link your University of Waterloo account to another Learner profile on MyCredsTM and then request your transcript through Quest it will not be viewable. You will need to unlink your accounts and wait for your document to be issued from the University of Waterloo.

Learn more about how Waterloo is using the MyCredsTM Learner portal and the details about how to share and send your digital transcripts.

Ordering notes

  • Make your request to order a digital transcript directly in Quest; this option is available to any student who was enrolled at Waterloo since September 2001. If you were enrolled prior to September 2001, contact The Centre at 519-888-4567, ext. 42268 to request your official digital transcript.
    • If you are unable to sign in to your Quest account, complete the Forgotten username and/or Forgotten password form(s).
    • If you are then still unable to retrieve your username or reset your password, contact the IST Service Desk for assistance.
    • To sign in to Quest, you will need to set up Two-Factor Authentication (2FA) using DUO. If a red banner states "you are not enrolled", this indicates you have not yet set up 2FA.
    • Payment of $15 plus tax is made within the MyCredsTM Learner portal.

Paper transcripts

Our digital official transcripts are secure, tamper proof, and accepted by institutions and third parties worldwide. In the event you need an official transcript in a paper format, this option is available.

Ordering online

Log in to our online Transcript Request Form using your University of Waterloo username and password. Fee is $15 (includes standard mailing). If you are unable to log in:

  • Complete the Forgotten username and/or Forgotten password form(s).
  • If you are then still unable to retrieve your username or reset your password, contact the IST Service Desk for assistance.
  • Don't have an account? The Service Desk can create an account for anyone that has graduated with a degree, or for any student that has been enrolled in at least one course since September 2001.

Ordering in person

Visit The Centre to process on-the-spot transcripts. Cost is $15.

Additional transcript information

  • Official transcripts are generated within 1-2 business days.
  • Graduate studies students: If you were also an undergraduate student, information from both degrees will appear on your transcript. There is no need to request two separate transcripts.
  • If you were enrolled prior to September 2001 and did not graduate, call us at 519-888-4567, ext. 42268 to request your official transcript. 
  • What's on the transcript: A transcript reflects the current status of a student’s record at the time it is issued. If you require your completed degree to appear on your official transcript, submit your official transcript request only after the degree is visible on your unofficial transcript. Degrees are normally coded two to four weeks following the end of your final term.