The Centre COVID-19 update

In person operations of The Centre are closed indefinitely due to COVID-19. Please connect with us by email, live chat, or at 519-888-4567, ext. 42268. Our hours are 8:30 a.m. to 4:30 p.m. - Mondays, Tuesdays, Thursdays, Fridays, and 8:30 a.m. to 6:00 p.m. on Wednesdays. Official documents will continue to be processed and can be ordered online for mail or courier. 

Official transcript request

We offer three options to order/send your official transcripts

  1. Log in to our online e-commerce Transcript Request Form using your University of Waterloo username and password. Note: Due to COVID-19 pick up is currently unavailable. Please select regular mail or courier.
  2. Visit The Centre during business hours to process on-the-spot transcripts. Note: Due to COVID-19 in person requests are currently unavailable.
  3. Complete our Transcript Request Form (PDF) if you do not have a University of Waterloo username and password. Complete all sections and submit with payment, in person, mail or by email, to The Centre. Call our office at 519-888-4567, ext. 42268 to provide a credit card when submitting the form as written credit card numbers submitted by mail or email will not be accepted. 

All official transcript orders are processed within 1-3 business days, plus delivery.

A transcript reflects the current status of a student’s record at the time it is issued. 

If you require your completed degree to appear on your official transcript please wait to submit your transcript order until the degree is shown on your unofficial transcript

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