At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!
Contact us
Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ET
- Ask the Goose: Our chatbot can answer your general questions.
- By email: askthecentre@uwaterloo.ca
- By phone: 519-888-4567 ext., 42268
- By web form: Contact The Centre web form
- In-person: Located on the first floor of Needles Hall South (NH).
- By mail: see the address in the footer below.
- Book a study/meeting room in The Centre

General questions? Ask the goose!
Our chatbot can answer your general questions.
Notice board
- The University of Waterloo will be closed on Friday, April 18 for Good Friday. No final examinations are held and offices are closed.
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News
Get Ready for Your Spring 2025 Term
The spring 2025 term is beginning in a couple of weeks! Below you will find some action items and information to get you ready for the term.
In this communication:
- Important dates
- Checklist of action items
- Information about how to access your online courses
- Study spaces and student resources
When will I receive my spring 2025 OSAP funding?
Student Awards & Financial Aid will confirm your enrolment on your OSAP account and release your funding. We start this process one week before classes begin and you could have your OSAP funding applied to your student account and/or receive funding as early as the first few weeks of May.
The spring 2025 term is about to start!
The University recommends you review - and update if necessary - your personal information on file at the beginning of each term.