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Our bot can answer general questions about admissions, OSAP, financial aid, transcripts and other official documents, paying tuition, co-op, housing, student records, and more!

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Complete the form below. We will respond to your question within 1-3 business days. Please avoid sending multiple emails. If you have attachments to include, please email askthecentre@uwaterloo.ca directly. 

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Located on the first floor of Needles Hall South (NH).

Hours: Monday – Friday 8:30 a.m. to 4:30 p.m. EST

cell phonePhone 

519-888-4567 ext., 42268

Hours: Monday – Friday 8:30 a.m. to 4:30 p.m. EST

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Chat with our Student Services Specialists

Hours: Monday – Friday 8:30 a.m. to 11:30 a.m. & 1:30 p.m. to 4:30 p.m. EST

Calendar with checkmark Administrative Support Appointment

Book an appointment to schedule time with a Student Service Speicalist for one on one support. Appointments are not required for service at The Centre. Available to current students and alumni only. 

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University of Waterloo
The Centre, Needles Hall South
200 University Avenue West
Waterloo, ON
Canada N2L 3G1