We offer two options to order a replacement diploma if your original has been lost, damaged, or your legal name has changed:
- Using your University of Waterloo username and password, log in to our online e-commerce Replacement Diploma Request Form. If you are unable to log in to your account complete the Forgotten username and/or Forgotten password self-serve forms. If you are still unable to access your account connect with Service Desk to reset your password manually.
- If you do not have a previous University of Waterloo username and password, complete our Replacement Diploma Request Form (PDF). Submit the form by email to email@example.com or by mail to The Centre, University of Waterloo, Needles Hall South, 200 University Ave West, Waterloo, ON N2L 3G1. Once you have submitted your form, please call our office at 519-888-4567, ext. 42268 to provide a credit card number. Cheques made payable to the University of Waterloo are also accepted.
The original copy of your diploma must be returned to our office for a replacement to be issued. If you have lost your diploma you must complete and submit the statutory declaration with your request. The Centre offers in-person Commissioner of Oaths services free of charge for those requiring the statutory declaration.
Replacement diploma requests are typically processed within five business days, plus delivery.
FEES AND PAYMENT OPTIONS
Each replacement diploma is $20 (includes GST). We accept the following methods of payment:
- Cash (in person)
- Cheque payable to University of Waterloo (by mail or in person)
- Interac Debit (in person)
- Visa, Mastercard, American Express (in person or online via e-commerce)
- WatCard (in person or by email)
Note: Orders submitted in error will not be refunded.
Additional delivery fees
|$10 - Anywhere in the world|
|Courier (within Canada)||Courier (outside Canada)|
|$20 - Ontario||$35 - United States|
|$30 - other provinces/territories||$45 - international|
HAS YOUR NAME CHANGED?
If your name has changed since you attended Waterloo and you would like to have your current name appear on your diploma, you'll first need to have your name changed on your student record.
- Submit a completed Change of Name Form along with supporting documentation.
- Once changed, then submit your Replacement Diploma Request Form.
Diploma request forms and original diplomas can be mailed to the following address:
Needles Hall South, First Floor
200 University Ave West
Waterloo, ON N2L 3G1
Diplomas are produced in the current 15.5" X 10.5" size. Diplomas issued prior to 2011 were issued in a different size and that size cannot be replicated.