We offer two options to order a replacement diploma if your original has been lost, damaged, or your legal name has changed:
- Using your University of Waterloo username and password, log in to our online e-commerce Replacement Diploma Request Form. If you are unable to log in to your account complete the Forgotten username and/or Forgotten password self-serve forms. If you are still unable to access your account connect with Service Desk to reset your password manually. Service Desk can also create an account for anyone that has graduated with a degree from the University of Waterloo.
The original copy of your diploma must be returned to our office for a replacement to be issued. If you have lost your diploma you must complete and submit the statutory declaration with your request.
The Centre has two Commissioners for Taking Affidavits. Appointments must be booked directly with the commissioners by email.
The University of Waterloo has additional Commissioners for Taking Affidavits available on campus, it is still recommend to contact any authorized individual ahead of time to ensure they are available to assist.
Replacement diploma requests are typically processed within five business days, plus delivery.
FEES AND PAYMENT OPTIONS
Each replacement diploma is $20 (includes GST). We accept the following methods of payment:
- Cash (in person)
- Cheque payable to University of Waterloo (by mail or in person)
- Interac Debit (in person)
- Visa, Mastercard, American Express (in person or online via e-commerce)
- WatCard (in person or by email)
Note: Orders submitted in error will not be refunded.
Additional delivery fees
|$10 - Anywhere in the world|
|Courier (within Canada)||Courier (outside Canada)|
|$20 - Ontario||$35 - United States|
|$30 - other provinces/territories||$45 - international|
HAS YOUR NAME CHANGED?
If your name has changed since you attended Waterloo and you would like to have your current name appear on your diploma, you'll first need to have your name changed on your student record.
- Submit a completed Update Legal Name form along with supporting documentation.
- Once changed, then submit your Replacement Diploma Request Form.
Diploma request forms and original diplomas can be mailed to the following address:
Needles Hall South, First Floor
200 University Ave West
Waterloo, ON N2L 3G1
Diplomas are produced in the current 15.5" X 10.5" size. Diplomas issued prior to 2011 were issued in a different size and that size cannot be replicated.