• For Quest log in issues: If you are receiving a username/password invalid error on Quest but are able to log in to other services, please review Trouble shooting for Quest log in issues.
  • For OSAP release issues: Are you waiting for your spring 2024 term OSAP funding to be issued? Ensure you are Fees Arranged and that you’ve completed all the applicable OSAP steps for the school to confirm your enrolment.
  • A "Not Fees Arranged" hold will be added to your account if you are not fees arranged by May 18, 2024. Visit Spring 2024 "Not Fees Arranged Holds" (NFA) holds and how to avoid them for more information.

Skills Verification Letter

A Skills Verification Letter may be needed when filing for immigration documents (PERM, H1B Visa, Green Card) for employment. This letter includes verification of technical skills or knowledge learned in your program. To receive this letter, submit your request along with the completed letter template (if applicable) to askthecentre@uwaterloo.ca.

Fees and Payment Options

Cost: $50 (include GST). Requests will be reviewed and approved before payment is requested.  

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