About the Student Service Centre

The Centre

The Centre is a new student service unit built to enrich the student experience with a student-focused approach to services. The 5,000 square foot space includes 3 self-service stations, including a printer/photocopier, 8 wickets, 6 consultation rooms, a waiting room/study space, and a queuing system.

The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), Student Financial Services (SFS) and the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA). Some services of other units, such as Student Success Office (SSO), Parking Services and Waterloo Professional Development Program (WatPD)/EDGE have also been incorporated.

Our work is guided by the following principles:

  1. Put students first

  2. Provide exceptional service 

  3. To be a leader on campus for student experience excellence

  4. To have fun and make students feel welcome and comfortable

University of Waterloo acknowledgment 

We acknowledge that we live and work on the traditional territory of ‎ the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land promised to the Six Nations that includes ten kilometres on each side of the Grand River.