COVID-19 Update

The Centre is currently closed to walk-in visits. Connect with us by email, live chat, or at 519-888-4567, ext. 42268 so we can assist you. If you would like to schedule an in-person appointment, please call our office. Official documents continue to be processed for email, regular mail, and courier. 

About the Student Service Centre

The Centre

The Centre is a new student service unit built to enrich the student experience with a student-focused approach to services. The 5,000 square foot space includes 3 self-service stations, including a printer/photocopier, 8 wickets, 6 consultation rooms, a waiting room/study space, and a queuing system.

The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), Student Financial Services (SFS) and the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA). Some services of other units, such as Student Success Office (SSO), Parking Services and Waterloo Professional Development Program (WatPD)/EDGE have also been incorporated.

Our work is guided by the following principles:

  1. Put students first

  2. Provide exceptional service 

  3. To be a leader on campus for student experience excellence

  4. To have fun and make students feel welcome and comfortable

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