About the Student Service Centre

The Centre is a student service unit built to enrich the student experience with a student-focused approach to services. 

The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), Student Financial Services (SFS), the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA), and WatCard. Some services of other units, such as Student Success Office (SSO), Parking Services, and Waterloo Professional Development Program (WatPD)/EDGE have also been incorporated.

Our work is guided by the following principles:

  1. Put students first

  2. Provide exceptional service 

  3. To be a leader on campus for student experience excellence

  4. To have fun and make students feel welcome and comfortable

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