WatCard in person operations closed

In person operations of the WatCard office are suspended indefinitely due to COVID-19, starting, March 17, 2020. Please connect with us at watcard@uwaterloo.ca.

Where ever possible, WatCard services will continue to be available remotely. For questions, lost card replacements or to report a WatCard service issue, please email watcard@uwaterloo.ca. We will continue to monitor this email and will respond to messages.

For students who are moving out of residence, information about Food Services COVID-19 response can be found at https://uwaterloo.ca/food-services/meal-plans/covid-19-food-services-meal-plan-refunds.

Welcome to WatCard

The WatCard office is responsible for the printing and distribution of the University of Waterloo's campus identification card. The WatCard is the University's comprehensive photo ID, and is needed for many of the services provided by the University.

This website contains information about:

How to get your WatCard

How to use your WatCard

What parents need to know

Get in touch with WatCard

The WatCard service counter is located inside the Campus Tech store on the lower level of the Student Life Centre (SLC). Our office hours are Monday - Friday, 9 a.m. - 5 p.m. excluding University holidays (we are open Labour day). Our contact us page offers additional ways to reach us if you can't make it in to see us in person. 

  1. Mar. 30, 2020Website maintenance April 1, 2020 10:00 a.m. - 1:00 p.m.

    Due to maintenance on our web server all WatCard web services will be unavailable on April 1, 2020 from 10:00 a.m. - 1:00 p.m.. This will affect services such as; adding funds, changing your pin, etc. 

  2. Dec. 4, 2019Temporary office closure December 4th

    The WatCard service counter will be closed December 4th from 11:00 a.m. - 1:30 p.m.. We will be open during the rest of our regular business hours (9:00 - 11:00 a.m., and 1:30 - 5:00 p.m.) on the 4th.

  3. Oct. 3, 2019Bambora service outage - WatCard add funds affected

    WatCard add funds functionality will be unavailable for a short time this weekend, as Bambora will be temporarily unavailable for scheduled routine maintenance on Saturday, October 5, 2019 from 3:00 a.m. - 6:00 a.m. EST, as required by Bambora. During this scheduled maintenance, all Ecommerce systems as well as Bambora reporting will be unavailable to all Ecommerce sites on campus. 

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