COVID-19 Update

The WatCard office remains closed to in person visits, however WatCard staff are still processing requests and maintaining services. Please visit our website for program information and forms, or contact us directly. Connect with us by email, or live chat so we can assist you. WatCard requests, meal plan changes, refunds and other services are available upon request.

Cardholders agreement

The WatCard is governed by the WatCard cardholder agreement and the University of Waterloo’s policies, procedures and guidelines. Read the terms and conditions of the cardholder agreement carefully, as they constitute legal obligations between you and the University of Waterloo (the “University”). The use of the words “you” and “your” denote the person named on the WatCard. 

WatCard Carholders Agreement (PDF 49.76 KB)