FACCUS meeting agenda (Oct 27, 2015, 1:30-3pm)

Applied Health Sciences (AHS): BMH 1016

(Tentative agenda)

  1. Approval of minutes from last meeting

  2. Anything to add to today's agenda?
  3. Various projects/initiatives in Information Systems & Technology (IST)
    • Students: mailservices for life? (Peggy)

      • They get to keep the mailservices accounts, but there is a mix right now from the old way of doing things:

        • some (really old) student accounts are on the e-community through Alumni (just forwarding service), but over the past 2-3 years students have just kept their mailservices email accounts.

        • Alumni has provided us with a list of past student not in our system, and if they request to have a @uwaterloo.ca we can create their watiam account, and give them a mailservices account or put an outside email in the email forward field for them.

    • Faculty/area service desk phones that are forwarded to DC desk for afterhours support? (Peggy)

      • What areas?

      • Clients do not always know they are being forwarded. DC Service desk can help with general questions but can't always help with faculty/dept specific issues

      • Do we need to indicate that the numbers are being forwarded after hours?

    • Webstore  (Will)
      • Software updates
      • Procedures for access, purchasing, help, support tools, contacts, etc.

    1. VDI activity on campus and Win 10 VDI (Manfred)
  4. uPrint – how is it going? are there any issues? (Library now uses uPrint) (Peggy)
  5. Faculty/area updates (all)
  6. Who to host next FACCUS meeting: Arts?