Sharon Ferguson is an Assistant Professor of Management Science and Engineering at the University of Waterloo. Her research is in Human-Computer Interaction and Computer-Supported Cooperative Work, specifically investigating how we can design technologies that help teams collaborate successfully, regardless of where and when they work. Her recent research has focused on designing AI systems to measure collaboration characteristics (e.g., psychological safety, shared understanding) from a team’s chat data. She is also interested in understanding how recent “trends” in work organization (e.g., the four-day work week) affect collaboration patterns and team outcomes, and how AI systems can support workers in open-ended, subjective tasks. In the education space, she has studied how students make the decision to pursue a career in AI.