Information Systems & Technology Annual Report
Upcoming initiatives 2020
| Initiative | IST Group |
|---|---|
| Constituent Relationship Management (CRM) implementation (i.e. DubHub Project) | Enterprise Resource Planning (ERP) |
| Implement new online application and management tool for graduate students | ERP |
| Deploy Elastic Search | ERP |
| Human Resources (myHRinfo) deprecation | ERP |
| Defining and planning changes to Tuition in Quest | ERP |
| Graduate Admissions improvements | ERP |
| Present final report for Campus IT Review initiative | IST Strategic Consultant |
| Departmental Security Health Checks | Information Security Services (ISS) |
| Re-development of the campus cyber incident response procedure | ISS |
| Migrate IST Project and Portfolio Management resources to Jira | Client Services (CS) |
| Migrate IST Knowledge Base (TeamDynamix) to Atlassian platform (Confluence) | CS, Departmental and Campus Applications (DCA) |
| Support migration of undergraduate students to staff Microsoft Office 365 tenant | CS, Technology Integrated Services (TIS) |
| Investigate whether Microsoft Office 365 can replace Bomgar | CS |
| Investigate whether Microsoft Office 365 can replace Qualtrics | CS |
| Build on Cyber Awareness pop-up event | CS, ISS |
| Support mandatory roll out of two-factor authentication (2FA) | CS, ISS |
| Investigate asset management option in Jira for desktop rollover program | CS |
| Establish exam management system governance model | CS |
| Investigate potential to use Jira Service Desk for IT Service Management | CS |
| New Electronic Health Records system | DCA |
| WaterlooWorks migration project | DCA |
| Replacement Engineering Science Quest system | DCA |
| New Legal Services system | DCA |
| Atlassian platform expansion and renewal | DCA |
| WCMS 3.0 Minimum Viable Product launch and migrations begin to Drupal Cloud platform | DCA |
| Campus wireless upgrade to Wi-Fi 6 | TIS |
| Software defined storage project work complete | TIS |
| Office 365 for teaching and learning applications | Instructional Technology and Media Services (ITMS) |
| Request for information (RFI) for video server and lecture capture | ITMS |
| Learning Environment Retreat | ITMS |
| Major LMS and online learning environment review | ITMS |
| Active Learning Classroom project | ITMS |
| Edtech “Reboot" (work to improve our processes and practices for promoting, communicating, and adopting new technologies) | ITMS |
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