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Friday, November 4, 2022 9:00 am - 9:45 am EDT (GMT -04:00)

Vulnerability Management and Qualys

Speaker: Mike Patterson, Manager, IT Security Operations

This seminar will be on the topic of Vulnerability Management & Qualys   

Friday, November 11, 2022 9:00 am - 9:45 am EST (GMT -05:00)

Video Content Management (Campus Project) - What is it?


Speakers:
Koorus Bookan (ITMS, IST) and Nathan Lee (PMO, IST)

Creating, managing, storing and publishing video content

Video and audio assets are increasingly common and critical at the University of Waterloo. Faculty members use audio and video content in courses. Campus departments embed audio and video content in web pages for communication and promotion. These assets are served with different methods depending on how they were produced (i.e. some are stored on cloud drives and some are on local drives) and sharing this content is quite difficult and limited.

There is a software acquisition project currently in progress with Information Technology Media Services (ITMS) and campus stakeholders to identify and acquire an audio and video platform to manage and automate production of these videos and their life-cycle from creation to their expiration regardless of how they were produced (Teams, Zoom, Webex, user produced, etc.) for our campus community. The solution is primarily meant to satisfy needs for instructional and learning purposes and will be used in conjunction with our learning management system.

Friday, November 25, 2022 9:00 am - 9:45 am EST (GMT -05:00)

Microsoft 365 (M365) Governance, Changes and Program Updates

Speakers: Lisa Tomalty, Manager, Customer Relations and Support; Jamie Kiyoko Shigeishi, Computing Consultant; Wendy Hague, Project Manager

This session will provide an overview of the M365 Governance and Change Management process, the new M365 Changes and Highlights Blog, and updates on the M365 Program of projects.

Friday, January 13, 2023 9:00 am - 9:45 am EST (GMT -05:00)

Campus IT Review

Speakers:
Andrew McAlorum (Client Services, IST) and Connie van Oostveen (PMO, IST)

The IT Review process culminated in a report that was published in late 2019, with over 100 recommendations listed. In the spring term of 2022, work was begun to organize and bring some structure to the work of implementing the recommendations. The following September, the project was launched with a defined scope, theme co-leads assigned, and the identification of inflight and new projects and initiatives related to the recommendations within the themes. In this session, you will learn about the organization and structure of the IT Review, the scope of the work, timelines, what actions are being taken, where progress is being made and how you can get involved.

Friday, January 20, 2023 9:00 am - 9:45 am EST (GMT -05:00)

Tim Farrell 42 Years of IT - UW's Most Non-Technical, Technical Specialist

Speakers:
Tim Farrell, Systems Integration Specialist (IST)

Thinking back to university processes and information technology as it existed in 1980… well, as Dorothy said, “Toto, I've a feeling we're not in Kansas anymore.” Armed with a newly minted English Literature degree I thought, “I will work at UW a year and see how it goes.” And it did go, and soon I was immersed in a culture of machinery, technology, programs, applications, and an infinite supply of acronyms… DCS, VM, CMS, IBM, PDP, DP, JCL, GML, ACO, PC, MS, DOS, WP, PL1, HTML, WWW, IST, NT4, IIS, Y2K, W2K, ADS, W95, AD, WSUS, SEP, OOS... In this talk I will look back on how a non-technical person survived the information technology world working both for central IT and twelve years in a faculty. I will share a few successes, my top three goof-ups, I mean ‘personal learning opportunities’ (there were plenty of these), I will announce the best computer application ever used at UW and a few other tricks I learned to survive in the world of information technology. Yes Dorothy, we are certainly not in Kansas anymore, nor 1980.

Friday, February 3, 2023 9:00 am - 9:45 am EST (GMT -05:00)

Introduction to Atlassian Products

Speaker: Theepiga Sritharan, Manager Service Desks (IST)

This talk will provide an introduction and overview of Atlassian products that are available for staff and faculty. This will include a demo of the products that will highlight important features and introduce changes implemented by Atlassian. Atlassian products include: Confluence, Jira Service Management, Jira Software and Assets.

 
 

Friday, February 10, 2023 9:00 am - 9:45 am EST (GMT -05:00)

CEL Hardware and Software Auditing Experiences and Lessons Learned

Speakers: Jason Greatrex, Support Team Manager (CEL); Michele Sguigna, Learning Technologies Analyst (CEL); Tillie Pham, Learning Technologies Analyst (CEL); Joan Gabrielle Basa, Junior Learning Technologies Analyst (CEL)


As knives are to chefs; critical tools to the trade; so too are hardware and software to us IT Professionals in our craft and vocation. In this session, learn how CEL Systems created processes that ensured CEL departmental staff hardware and software needs were met, maintained, and monitored with virtual and physical audits supporting institutional fiscal responsibility.

We will discuss our standard operating procedures (SOP) in applying best practices during our virtual and physical hardware audit process and some surprise findings during our software audit experiences. In addition, we will speak about our lessons learned along the way, we leveraged our Computing Inventory Management Systems (CIMS) throughout these processes, applying continuous improvements, and the importance of our “goods received in working order” procedure.

Friday, February 24, 2023 9:00 am - 9:45 am EST (GMT -05:00)

Automating your Workflows: Taking advantage of modern workflow platforms

Speaker: Ryan Goggin, Systems Integration Specialist (IST)

Creating automations and integrations between various platforms can be a lengthy process and can be hard to modify and maintain for a change in the workflow. By taking advantage of modern low/no code workflow platforms, we can speed up the development process and update the workflow easily. We will go over implementing several workflows in various workflow platforms. We will be exploring the following platforms: n8n, and Power Automate.

Friday, March 3, 2023 9:00 am - 9:45 am EST (GMT -05:00)

Providing Immersive Experiences through WebXR

Speaker: James McCarthy, Geospatial Applications Specialist (Environment Computing)

Extended Reality (XR) is a catch-all term for various immersive technologies such as Virtual Reality and Augmented Reality. WebXR is a group of standards that enable these immersive experiences on a wide range of hardware - not just head-mounted devices. Most modern web browsers have at least partial support for WebXR, which means you can create immersive experiences targeted at desktops, laptops, and mobile devices, using just some HTML, CSS, JavaScript, and a bit of imagination. This session will show how to build simple experiences with the A-Frame library and a little bit of code. It will also demonstrate some existing, no-code solutions that provide immersive experiences and platforms that leverage WebXR technology, including those that may have particular use in the education sector. While most of us are anxious to get back to face-to-face interactions, the need to provide quality meeting, teaching, and learning experiences remotely is not going away, and we hope this session gives you the opportunity to learn about some technologies which can enable them.