IT Seminar - IST Client Services Update

Topic:                    IST Client Services Update

Date:                     Friday, September 18

Time:                     9:00 -  9:45 a.m.

Online:                   Via Teams: Please follow the link below to access the session      

Speaker:                Andrew McAlorum, IST

IST Client Services Update

This session will highlight important initiatives in Client Services over the last year, with particular emphasis on 2020 and all the activities that went into adapting our services for remote delivery during the pandemic.

Speaker Bio

Andrew McAlorum is the Director of Client Services in IST, which includes the Service Desks, Customer Relations and Support, and Project Management Office. He has held previous positions in higher ed IT at University of Waterloo, University of Toronto, and York University.

Recording of session.

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Conference ID: 197 112 655#

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