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Resolved:WatIAM currently unavailable - October 19
WatIAM has been proactively shut down, as IST staff troubleshoot an error.
Project update: Endpoint Detection and Response (EDR) solution selected
S1 was deployed as a temporary EDR in response to a security breach earlier this year. Recently, a request for proposal (RFP) process was completed to select a permanent EDR solution. The S1 product from a different solution provider was selected as the result of the RFP.
Resolved: Campus Internet Outage - October 5
October 6, 2023
Internet access on the main campus has been restored.
This issue originated from one of our remote campus connections.
For any questions or concerns, please contact the IST Help Desk at helpdesk@uwaterloo.ca
October 5, 2023
Internet access is down in many buildings on main campus, due to a hardware fault. Teams from IST are going building-to-building to fix the fault and some buildings are already back online.
Test of the University's emergency communications system - Oct 3, 2023
We will be testing the University’s campus-wide emergency communication system around 11:15 a.m. on October 3, 2023.
WatIAM planned maintenance - October 11
WatIAM will be unavailable on October 11, between 8:30 a.m. and 12:30 p.m.
Quest scheduled maintenance - October
Quest will be unavailable for scheduled maintenance.
Adobe Acrobat license expiry error
Summer 2023 issue of the IST Newsletter now available!
See what the IST team has been up to over the last few months!
New director, information systems, hired in IST
Mike Gaspic has been hired as the Director, Information Systems, effective August 28, 2023