Regional Resources

The Region of Waterloo provides various community services in addition to what's provided below.

The Distress Centre 

  • Distress line
    519-745-1166
    (supportive listening)
  • Youth Line
    519-745-9909
    (18 years and younger)
  • EARS Line 519-570-3277
    (dedicated to male victims of sexual assault)
  • Community Links: Mental Health & Addictions Data Base Line 519 744-5594

Mobile Crisis Walk In

  • Kitchener
    67 King Street East
    Kitchener, ON N2G 2K4
    Phone: 519-744-7645
    Toll Free: 1-877-627-2642
    Hours: Daily 9:00 – 5:00 pm
  • Cambridge
    3-9 Wellington Street 
    Cambridge, ON N1R 3Y4
    Phone: 519-740-7782
    Hours: Daily 9:00 – 5:00 pm

The Crisis Line 

  • 519-744-1813 or 1-866-366-4566 (toll free) 
  • Operates 24 hours a day, 365 days of the year throughout Waterloo Region
  • Offering prevention, assessment, intervention and resolution for urgent mental health and psychosocial crisis situations.