Summary of progress
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MYAP progress report 2019Customer Service
Section B
Over the next five years, Waterloo will develop a strategy for improving communications for service disruptions, developing a consistent verification process for service animals, and developing a community engagement strategy that involves active and ongoing consultation with persons experiencing disabilities.
Category: MYAP progress report Summary of progress -
MYAP progress report 2019Information and Communication
Section C
Under the Information and Communication theme, MYAP included the objective to identify the most commonly required communication formats and develop a strategy to meet those needs, and to develop a sustainable strategy to ensure consistency across all publicly facing websites including open and online learning platforms.
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MYAP progress report 2019Design of Public Spaces
Section D
In order for all individuals to move through and use the campus environment easier, the MYAP outlined the objective to identify the most commonly required communication formats and develop a strategy to meet those needs, and to develop a sustainable strategy to ensure consistency across all publicly facing websites including open and online learning platforms.
Category: MYAP progress report Summary of progress -
MYAP progress report 2019Employment
Section E
Waterloo will develop a centralized and standardized process for managing accommodation requests for persons with disabilities (active or prospective employees, students, and cross-over populations).
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MYAP progress report 2019Education
Section F
Waterloo will develop standard Student Academic Accommodation Procedures. From a teaching perspective, Waterloo will strive to incorporate universal design principles within teaching spaces and related protocols.
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MYAP progress report 2019Training and tools for employees (including instructors)
Section G
Waterloo plans to update accessibility training for employees to cover all aspects of the AODA and newly created Waterloo policies and procedures related to accessibility.
Category: MYAP progress report Summary of progress
