Please note: our current hours of reception will be from 10am-3pm, Monday to Friday, with a drop box available on closed hours/days as well.  If you have any inquiries, or need assistance, please contact

Our greatest impact happens together

At the University of Waterloo, every employee plays an important role in the education of our students and in reflecting our reputation for reaching excellence.

At Human Resources, we work in partnership with the University’s faculties and academic support units to serve the human resource needs and strategic goals of our University community.

We are dedicated to attracting, developing, and retaining an exceptional workforce and promoting a culture of inclusion; provide valued benefits and compensation programs; foster personal and professional development; and to support the goals and directions of the University’s 2020-2025 strategic plan.

Please explore all that Human Resources can do to support you.

Michelle Hollis
Interim Chief Human Resources Officer
& Senior Director, Human Resources

Michelle Hollis


University of Wateloo campus picture


With a robust benefits package, the University of Waterloo offers you comprehensive coverage to support you and your eligible dependants with your health and well-being.

University of Waterloo Careers picture of a professor


You’re looking for a career that makes an impact. At the University of Waterloo, that’s what we do best. Come work with the best and brightest. Explore new career options today!


Man reveiwing files and information in front of him.


Learn more about your payroll at the University of Waterloo. From our pay dates and processes, to accessing your payroll self-service and understanding your payslip. We also provide information for payroll administrators

Woman looking at the screen of her phone.


Whether you are a new employee interested in joining the pension program, or a current employee interested in our pre-retirement programs, learn about the UWaterloo pension plan eligibility, our online self-service pension estimator, retirement information, and much more.


Frequently Asked Questions (FAQs)

Here are answers to some common questions we receive at Human Resources on regular basis. 

Don't see your question reflected on these sections? Please contact HR at

Chat Bot Icon
Alternatively, you can ask our HR Chat Bot some of your HR inquiries. It can answer some of your questions about Workday, payroll, benefits, pensions, and more!

Ask HR Chat Bot!


Excellence Canada Gold Award logo

Waterloo Area Top Employer 2020

2020 Canada's Best Diversity Employers


  1. Jan. 9, 2023Benefit Changes Effective January 1, 2023

    The Pension & Benefits Committee has approved the following changes effective January 1st, 2023:



    Previous Maximums

    New Maximums

    Extended Health

    Psychologist, Master of Social Work, Registered Psychotherapist

  2. Dec. 19, 2022New Green Shield Canada cards to be issued and suggest actions to support this change

    As we approach the end of the year, the official change in our benefit plan provider from Canada Life to Green Shield Canada (GSC) on January 1, 2023 is fast approaching. As part of our communication and change management plan to support our employees with this transition, welcome kits from GSC have been mailed to your home address on file with the University.  

  3. Nov. 15, 2022Updating your address in Workday
    • Employees participating in benefits should ensure their address on Workday is current
    • Your new Green Shield Canada membership kits and ID cards will be mailed based on the address on file
    • Please update your address in Workday before November 21

    On January 1, 2023, the University’s provider for extended health and dental benefits is changing from Canada Life to Green Shield Canada. Welcome kits with new benefit ID cards will be delivered to home addresses of plan members (eligible employees and retirees) by Green Shield Canada in early December 2022.

Read all news