Please note: our current hours of reception will be from 10am-3pm, Monday to Thursday, with a drop box available on closed hours/days as well.  If you have any inquiries, or need assistance, please contact

Our greatest impact happens together

At the University of Waterloo, every employee plays an important role in the education of our students and in reflecting our reputation for reaching excellence.

At Human Resources, we work in partnership with the University’s faculties and academic support units to serve the human resource needs and strategic goals of our University community.

We are dedicated to attracting, developing, and retaining an exceptional workforce and promoting a culture of inclusion; provide valued benefits and compensation programs; foster personal and professional development; and to support the goals and directions of the University’s 2020-2025 strategic plan.

I encourage you to explore all that Human Resources can do to support you.

Marilyn Thompson
Associate Provost, Human Resources

Marilyn Thompson, Associate Provost, Human Resources


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With a robust benefits package, the University of Waterloo offers you comprehensive coverage to support you and your eligible dependants with your health and well-being.

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You’re looking for a career that makes an impact. At the University of Waterloo, that’s what we do best. Come work with the best and brightest. Explore new career options today!


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Learn more about your payroll at the University of Waterloo. From our pay dates and processes, to accessing your payroll self-service and understanding your payslip. We also provide information for payroll administrators

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Whether you are a new employee interested in joining the pension program, or a current employee interested in our pre-retirement programs, learn about the UWaterloo pension plan eligibility, our online self-service pension estimator, retirement information, and much more.


Frequently Asked Questions (FAQs)

Here are answers to some common questions we receive at Human Resources on regular basis. 

Don't see your question reflected on these sections? Please contact HR at

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Alternatively, you can ask our HR Chat Bot some of your HR inquiries. It can answer some of your questions about Workday, payroll, benefits, pensions, and more!

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Waterloo Area Top Employer 2020

2020 Canada's Best Diversity Employers


  1. Nov. 15, 2022Updating your address in Workday
    • Employees participating in benefits should ensure their address on Workday is current
    • Your new Green Shield Canada membership kits and ID cards will be mailed based on the address on file
    • Please update your address in Workday before November 21

    On January 1, 2023, the University’s provider for extended health and dental benefits is changing from Canada Life to Green Shield Canada. Welcome kits with new benefit ID cards will be delivered to home addresses of plan members (eligible employees and retirees) by Green Shield Canada in early December 2022.

  2. Oct. 25, 2022Green Shield Canada benefits information sessions being offered next month

    On January 1, 2023, the University’s benefit provider for extended health and dental benefits is changing from Canada Life to Green Shield Canada. 

  3. Sep. 29, 2022Minimum Wage Changes October 1, 2022

    The minimum wage rates in Ontario are increasing on October 1, 2022 as summarized in the following table:

    Minimum wage rate Current wage rate Effective October 1, 2022
    General minimum wage – applies to most employees $15.00 per hour $15.50 per hour
    Student minimum wage – applies to students under the age of 18 who work 28 hours a week or less when school is in session, or work during a school break or summer holidays $14.10 per hour $14.60 per hour

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