About the Chief Human Resources Officer

Responsibilities of the Chief Human Resources Officer

The position of Chief Human Resources Officer (CHRO) reports directly to the Vice-President, Administration and Finance and is a member of the university’s Executive Council.

The CHRO plays a key role in strategic planning, providing high-level vision and HR leadership in service to Waterloo’s mission. The CHRO supports Waterloo’s Human Resource needs through policy development and leadership of service delivery portfolios, ensures compliance with legislation, and provides guidance and counsel to University senior leadership regarding a wide range of HR and employee relations issues.

The CHRO portfolio includes: Human Resources (HR) which is responsible for the operational effectiveness of general HR programs and policies including Client Services, Talent Management, HR Operations and HRMS, Pension and Benefits, Total Compensation, Payroll, Onboarding, and Health Management; Organizational and Human Development, which is responsible for comprehensive learning and professional development programs for staff and faculty; and Strategic Initiatives which includes developing and optimizing programs that further nurture a healthy, learning-enriched, and high-performance work culture.

Michelle Hollis, Chief Human Resources Officer

Michelle Hollis, Chief Human Resources Officer

Councils and committees

The CHRO chairs several key committees to support the operations of the University of Waterloo.