1. How do I update my legal name (i.e. change in marital status)?
Please contact the HR Administration team at firstname.lastname@example.org. You will be required to provide proof of the change.
2. How do I change my old address?
You can update your address on-line through myHRinfo. Please login using your WATIAM userID and password and navigate to Self Service > Personal Information > Home and Mailing Address. Click on the Edit link beside the address you wish to update. Enter your new address information and click Save.
3. How do I request an employment letter?
4. I need to write a job description. Do you have any examples?
The University’s current job descriptions can be found on the Staff Job Descriptions page and can be used for reference when completing your job description. All job descriptions must be approved by the Department Head as an accurate representation of the role. Your Human Resources Partner (HRP) will be available to provide you with advice and guidance. Visit the Job Description Writing Guidelines for more information.
For more questions, please contact email@example.com.
Applying to jobs at Waterloo
1. How do I apply for jobs at University of Waterloo?
To view and apply for our current opportunities, please view our Careers page. You will be asked to create an account before applying. You can apply to any job posting that is still posted. The posting will be removed from the website once the position has been filled.
2. What is the status of my job application?
If you have received an email confirmation after you submitted your application, this means we have received your resume for that specific job posting and it is on file. Due to the high volume of applicants, you will only be contacted if you are chosen for an interview. Once the position has been filled, it will be removed from the website.
3. Can I upload more than one cover letter and resume to apply to multiple positions?
Unfortunately you can only upload one document. We advise you to tailor your cover letter and resume to fit all job postings you are applying to.
For more questions, please contact firstname.lastname@example.org.
1. Is _____ covered? How much will it cost?
To determine if a specific medication/treatment will be covered by our plan, we advise you to contact Great-West Life directly at 1-800-957-9777.
2. How do I submit a claim?
When completing paper claim forms, you will need to include the policy number and your employee identification number. The policy number for extended health care (including prescription drugs) and dental claims is 57130. Out-of-country claims are processed under 325156. Please visit Submitting Claims to determine your method of submission.
3. How do I get a new benefit card?
Contact email@example.com to order a new card. Please note that your new card will take four weeks to reach the Human Resources department, and the new card will have a different sequence number at the end indicating that it is a replacement card.
4. How do I apply for the Tuition Waiver Benefit as an eligible employee?
5. What is the pregnancy/parental leave benefit and process at Waterloo?
Eligibility for University of Waterloo supplementary benefits is assessed on a case-by-case basis by Human Resources. Visit the Pregnancy/Parental Leave Benefit Summary Table. For more information regarding the pregnancy/parental leave process, visit our Pregnancy/Parental Leave FAQ.
1. When can I expect to receive my first pay?
Employees who are members of the Canadian Union of Public Employees (CUPE) and casual employees are paid on a bi-weekly basis, every other Friday (if the regular pay date falls on a holiday, the pay will be deposited on the Thursday instead).
Staff, Faculty and Temporary employees on a contract of more than three months are paid on a monthly basis on the last Friday of each month. View a list of pay dates for the year.
2. Where can I find my pay stub?
An electronic version of your pay stub is available on-line through myHRinfo. Please login using your WATIAM userID and password. Navigate to Self Service > Payroll and Compensation > View Paycheck. You can open the pay stub you wish to view by clicking on the appropriate date link under Cheque Date. The form will open in PDF format.
Please note: You must have a PDF reader on your computer (e.g. Adobe reader), and you must disable the pop-up blocker on your web browser.
3. I have changed my bank account, how do I update this information with Payroll?
Please complete the Personal Information Form and submit it the HR office or firstname.lastname@example.org for processing.
You can also update this online if you are connected with the UW network. Log into myHRinfo using your WATIAM userID and password. Navigate to Self Service > Payroll and Compensation > Direct Deposit.
4. Where can I complete the TD1/TD1ON form and how do I arrange to have additional taxes deducted from my pay?
You can submit or edit your tax information by logging onto myHRinfo using your WATIAM userID and password. Navigate to Self Service > Payroll and Compensation > eTD1 > Submit TD1/TD1ON Info.
5. How do I access my Tuition Receipt (T2202A)?
1. What type of pension plan does Waterloo have?
The Waterloo pension plan is a final average earnings defined benefit registered pension plan with a cost of living adjustment clause. This means that your pension at retirement is determined based on a formula that considers your earnings nearest retirement and your years and months of pension service.
2. How is my pension calculated?
Your pension is calculated using the following Pension Formula. This formula provides an annual pension payable at your normal retirement date in the form of a Single Life Pension, Guaranteed 10 years.
Final Average Earnings is the average of your best consecutive 36 months salaries in the ten years prior to retirement. Effective January 1, 2014, the averaging period will increase by one month each month until it is a 60 month (5 year) averaging period.
3. When can I join the pension plan?
You can join the plan immediately upon becoming a regular employee of the University of Waterloo.
If you are a casual or temporary employee of the University of Waterloo, you can join the Plan upon completion of two consecutive years of employment in which you earned at least 35% of the YMPE or worked 700 hours in each of the two years.
4. Do I have to participate in the pension plan?
Participation in the Pension Plan is mandatory for regular full-time and regular part-time employees over the age of 35, but membership is offered on appointment.
If you are a lecturer, you do not have to participate in the plan until you have completed 5 years of employment or are promoted to a higher rank, and are over age 35.
5. When can I start receiving my pension?
You can commence pension payments from the University of Waterloo as early as age 55.