Quest log in issues

If you are receiving a username/password invalid error on Quest but are able to log in to other services, please review Trouble shooting for Quest log in issues.

Welcome to Quest

Quest is the University of Waterloo's student information system.

Students and applicants


Important note for students and alumni (applicants excluded):

Two-factor authentication (2FA) is now mandatory for most central services. You must sign up for 2FA to gain access to Quest and if you are not, you will see the error message below. Learn how to sign up on the 2FA website.
Error message indicating two-factor authentication is not set up.
  1. May 16, 2024Trouble shooting for Quest log in issues

    If you are having issues logging in to Quest and seeing either a "username/password is invalid" error or “Bad Request – Header Field Too Long HTTP Error 400” message but can still log into other services such as WatIAM, Learn or Outlook you will need to fully clear your browsing data. We've included some helpful instructions below, based on your browser of choice.

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Quest Notice Board

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