Waterloo utilizes the requirements outlined within the AODA and its standards to measure progress. Each theme from the MYAP and their relative initiatives is included in this report. A status indicator summarizes the qualitative or quantitative completion. As the MYAP was established in winter of 2018, and recognizing that some of the noted initiatives require a multi-year approach for completion, it is expected that many of the objectives are in the “started” stage. The progress indicator further identifies whether the current stage of the initiative is meeting the pre-determined timelines for implementation.
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Customer Service
Section B
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Information and Communication
Section C
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Design of Public Spaces
Section D
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Employment
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Education
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Training and tools for employees (including instructors)
Section G