Carol Lu
Secretary to the Committee
February 21, 2019
Present: Steven Bourque (Chair), Bill Baer, Marko Dumancic, Paul Miskovsky, Andrew McAlorum, David Gawley, Jason Testart, Erick Engelke, Robyn Landers, Carol Lu (Secretary)
Guests: Sean Mason, Steve Weber
Regrets: Trevor Bain, Andrea Chappell, Daryl Dore, Adam Savage, Greg Smith, Dave Kibble
Agenda
- Grouper – presentation (Sean Mason) [20 min.]
- Chair’s remarks [5 min.]
- Approval of the minutes of the meetings of Thursday January 24, 2019 [5 min.]
- Supplier fraud phishing scams (Jason Testart) [5 min.]
- Other Business [10 min.]
- Roundtable discussion – all [20 min.]
- Next CTSC Meeting
[Will be held Thursday March 7, 2019 at 1:30 p.m., in EC2 1021.]
Grouper presentation (Sean Mason)
Sean Mason attended the meeting to provide an overview of Grouper. View the full presentation on Grouper and access management (PDF)
Comments & Discussion
- What changes have been made to Grouper?
- There is a new front-end server for improved capacity and continuity, syncs are improved
- What project phase is this currently in?
- This is currently in the early/beginning phases of project planning
- Grouper is being set up for requestors on a case-by-case basis
- Those interested in setting up Grouper can submit an RT to get started
- There is a comment/description field for every group and folder in Grouper to identify different entities
- Sub-directory permissions can be set to be inherited from parent directories (not inherited by default)
- Production and pilot sites have the same data sets
- Production site is currently live
Chair’s Remarks (Steven Bourque)
- A page has been created on the CTSC wiki to outline campus-wide IT service improvements
- CTSC members are encouraged to brainstorm ideas and contribute to the content
Approval of the minutes of the previous meeting
- The previous meeting’s minutes were accepted as distributed.
Supplier fraud phishing scams (Jason Testart)
- An email from '@uniwaterloo.ca' was sent to a vendor requesting a quote for a laptop
- Domain was registered a day before the email was sent
- Campus police and regional police have been notified
- Procurement is notifying suppliers via their website
- Procurement is looking to get in touch with Legal Services to deal with fake domains that impersonate the University
- Other institutions have been affected by the same scam
Roundtable
Client Services, IST (Andrew)
- Organizational changes are taking effect March 7
- Major changes include the Web Development team moving to Department and Campus Applications (DCA) and the Portfolio Management group moving to Client Services (CS)
- Recently announced the new Network and Services alert tool
- It is an integration of the existing tool, made to be more user-friendly
- RFP completed for Google search appliance replacement
- Used to crawl all websites on uwaterloo.ca
- Decided on an open-source solution with elastic search
- Will be implemented at the end of March 2019
- Software licensing: Adobe Acrobat Pro will have a new subscription price model starting 2020
- Free version of Adobe Acrobat Pro will work for most general use cases
- Price model will be consistent with Adobe Creative Suite
- Acrobat Pro currently costs $110 in the IST Webstore, price will be going up to $240 in 2020
- An enterprise license would cost $65,000
- On average, 250 copies of Acrobat Pro are sold annually through the Webstore
- 250 copies will be available through the Webstore until 2020
Technology Integrated Services, IST (Steven)
- Wi-Fi upgrade is currently in progress and is expected to be complete soon
- RFP for new Internet connection has closed
- Will be upgrading the connection to 10GB and switching providers
- Will upgrade to having 2x 10GB Internet and 10GG to Orion
- Access control issues have been mostly rectified
- E7 is currently a work in progress
Math (Robyn)
- Power outage scheduled in MC tomorrow
- Building is reaching a historical high in power consumption
- A meter is being installed to monitor consumption levels
- There is a Wi-Fi access point currently located where the MC expansion construction is taking place
- IST may wish to relocate this access point
- MathSOC has made a request to move from mailservices to Google, asking for the University's DNS to be updated
- Will meet with MathSOC to find out what their intentions are for this