Committee meeting - February 21

Melissa Conrad
Secretary to the Committee
March 4, 2013

Present:

Jason Testart (Acting Chair), Melissa Conrad (Secretary), Pascal Calarco, Andrea Chappell, Marko Dumancic, Erick Engelke, Bill Ince, Dawn Keenan, Dave Kibble, Robyn Landers, Paul Miskovsky, Terry Stewart, Martin Timmerman

Guests:

Lisa Tomalty

Regrets:

Bill Baer, Bruce Campbell, Bob Hicks, Dave Wallace (Chair)


Agenda

  1. Approval of the minutes of the meeting of February 7, 2013 and business arising
  2. Mathematics & Computing building (MC) power update (Martin Timmerman)
  3. IT Strategy, Enterprise Architecture, and Organize for Success Update (Andrea Chappell)
  4. Updates
    • Email (Martin Timmerman)
    • Active Directory (Martin Timmerman)
    • Green IT (Marko Dumancic)
    • IT security (Jason Testart)
    • Campus Firewall project (Bruce Campbell)
    • Student printing (Bill Baer)
  5. Other business
  6. Next Computing Technology and Services Committee (CTSC) meeting
    [Will be held Thursday, March 7, 2013, at 1:30 p.m., in Mathematics & Computing building (MC) 2018A.]

Approval of the minutes of the meeting on February 7, 2013 and business arising

Subject to a change, the minutes of the meeting of February 7, 2013 were approved.

Request Tracker (RT) update (Lisa Tomalty)

Lisa provided an update on the RT project progress.

Milestone/Deliverable Due date Status % Complete
Friday Morning Seminar Update Sep 2012 Complete 100%
Focus groups Oct 2012 Complete 100%
Focus group summary Nov 2012 Complete 100%
Survey Nov 2012 Complete 100%
Survey summary Nov 2012 Complete 100%
Communication Plan Nov 2012 Complete 100%
Complete requirements list** Nov 30,2012 Complete 100%
Timeline complete (waiting for approval) Nov 2012 On schedule 99%
WatITis presentation Dec 2012 On schedule 100%
Complete and send RFI Early Dec 2012 Complete 100%
Risk Register* Jan 2013 Complete 100%
Vendor assessment complete Feb-Mar 2013 N/A 50%
Select Solution End of Mar 2012 N/A N/A
Project Report End of Mar 2013 N/A 15%

Additional details are available on Sharepoint (DOCX) (restricted access).

MC power update (Martin Timmerman)

On October 29th, 2012, the Math and Computer building experienced its 5th power failure in one year. On October 30th, Information Systems & Technology (IST) submitted a work request to Plant Operations to obtain a generator for MC. Also, Plant Operations was put in touch with Ehvert Mission Critical (formerly Ehvert Engineering) to review a plan for backup power that was developed five years ago, but not implemented.

These activities could stabilize the machine room on the first floor, but there are still concerns regarding power to Math Faculty Computing Facility’s (MFCF's) machine room on the 3rd floor. Timmerman will organize a meeting to discuss overall power needs for MC with Robyn Landers (and others interested) and will report back to CTSC on March 21st.

IT Strategy, Enterprise Architecture, and Organize for Success Initiative update (Andrea Chappell, Bob Hicks)

IT Strategic Plan

  • Task force continues to work on indicators.
  • Working with University Committee on Information Systems & Technology (UCIST) regarding which initiatives to include in the final plan.
  • The document will be shortened then distributed to the campus

More information on the IT Strategic Plan can be found at the web site.


Enterprise Architecture (EA)

The EA working group is currently developing models for its 2 investigation pilot projects: institutional data and identity management.

Some of the models created include state transition, swim lane, semantic, PSAM (program and service alignment model), and Service Integration and Accountability Model (SIAM). The EA working group will be meeting with the EA governance group (Andrea Chappell, Dave Kibble, and Dave Wallace) on March 7 to present and review the models.

The membership of the EA working group has changed in the last month with the replacement of its Communication and Public Affairs (CPA) member: Andrea Sweet (Manager, Web Design) has replaced Jonathan Woodcock (Manager, Digital Communications & Content Strategy).

Organize for Success

  • A report from the consultants is expected this week.
  • Information Systems & Technology (IST) Directors will review the report at a retreat on Monday.
  • IST Directors will meet with the consultants and Human Resources (HR) next Thursday.
  • IST-wide ‘Fireside Chats’ in early March.

Updates

Email (Martin Timmerman)

A significant portion of the most recent CESC meeting was devoted to discussing how to (and if we should) prevent non-uwaterloo email from appearing as if it is coming uwaterloo.ca. Any changes will need to be well communicated.

Active Directory (Martin Timmerman)

  • Using change management processes for domain level changes including a second IST staff member having full access rights and scheduling operating system patches.
  • IST and Engineering Computing are having discussions regarding full physical access to all Nexus domain controllers.
  • Colin will attend April 4th CTSC meeting to provide a consolidation progress update.

Green IT (Marko Dumancic)

No update.

IT security (Jason Testart)

Testart is preparing a business case to request central funding to organize a “Securing Windows” SANS course on campus.

Student Printing (Melissa Conrad for Bill Baer)

May Yan will attend the next meeting to discuss WatCard’s role in the project.

Other business

Campus White Pages (phone list)

Many groups continue to use this list. [Secretary’s Note: Plans to discontinue this list have been put on hold and will be reevaluated at a later date].


Next meeting

The next meeting will be held on March 7, 2013, at 1:30pm, in MC 2018A.