Committee meeting - July 12, 2018

Darren Bondy
Secretary to the Committee­­­
July 17, 2018

Present: 

Andrew McAlorum (Acting Chair), Darren Bondy (Secretary), Trevor Bain, Daryl Dore, Marko Dumancic, Dave Kibble, Robyn Landers, Keith McGowan, Paul Miskovsky, Omar Nafees, Adam Savage, Jason Testart

Guests:

Ray White (for Erick Engelke), Wendy Hague, Dave Hinton, Sean Mason

Regrets:

Steven Bourque (Chair), Colin Bell, Andrea Chappell, Erick Engelke, Greg Smith

Agenda

  1. Workday update (Daryl Dore, Wendy Hague, Kimberley Snage, Sean Mason [30 min.]
  2. Blacklisting update (Dave Hinton) [15 min.]
  3. Chair’s remarks [5 min.]
  4. Approval of the minutes of the meetings of June 14, 2018 [5 min.]
  5. Other Business [10 min.]
  6. Roundtable discussion – all [20 min.]
  7. Next CTSC Meeting

[Will be held Thursday, July 26, 2018 at 1:30 p.m., in EC2 1021.]

Workday update (Wendy Hague, Daryl Dore, Sean Mason,

Daryl Dore, Wendy Hague and Sean Mason provided an update on the Workday project. Topics included:

  • Workday overview
  • Workday implementation
    • Functionality
    • Key concepts
    • Communications
    • Training
  • Impacts to campus systems
  • Next steps

View the full presentation on the Workday update (PDF).

Comments and discussion

  • Time and vacation tracking will be rolled out to administrative support groups; based on stakeholder feedback throughout process, faculties have opted not to have this feature during the initial rollout. 
    • If there is significant interest in the time-tracking component, Daryl can come back to speak to the committee about it.
  • Regarding the requirement for two-factor authentication when attempting to access Workday off campus: Service desks could get a lot of calls from retirees not being able to properly use DUO to gain access; something to consider.

Blacklisting update (Dave Hinton)

Dave Hinton provided an update on the blacklisting issue. Topics included:

  • Cause of June blacklisting
  • Course of action
  • What we have done to be proactive
  • Future considerations

View the full presentation on Blacklisting (PDF).

Comments and discussion

  • Most of the compromises we are experiencing are due to phishing attacks, not malware.
    • Will need to make a big push to increase cybersecurity awareness.
  • The Office 365 whitelisting connector has given us the ability to add our servers to Microsoft’s whitelist to bypass the throttling of the emails to @edu.uwaterloo.ca accounts.

Dave Hinton remained at the meeting to answer general email related questions:

  • At this time, any emails sent to students at @uwaterloo.ca will still be forwarded to their @edu.uwaterloo.ca accounts. This will eventually stop and systems/individuals would no longer be able to reliably reach students via @uwaterloo.ca.
    • Andrew will follow up with Sean Mason regarding next steps for implementing  a central forwarding service as previously requested by some CTSC members.
  • Regarding the email recommendations project: Currently in the process of moving email addresses off of mailservices.
    • Before we stop allowing email forwarding we want to get most accounts off of mailservices.

Chair’s Remarks (Andrew McAlorum)

  • Matt Verlis is keen to move forward with the guest wi-fi working group; the first meeting has already been scheduled. Thank you to those who have already put forward names to be a part of this group, for those still wanting to do so, just let us know.
  • Working on a communication regarding the power outage in MC and its impact to IST services.
  • Sent an email out today regarding the permanent closure of the EC2 Service Desk.
    • Will be closing after this exam period has concluded, Monday, August 13.

Approval of the minutes of the previous meeting

The previous meetings minutes were accepted as distributed.

Other Business

None.

Roundtable Reporting

Math (Robyn Landers)

  • Still waiting for confirmation regarding the timing of the MC power shutdown.

Applied Health Sciences (Trevor Bain)

  • Will need to revisit our budget regarding NVivo licensing. Their model has changed so we are currently negotiating with them to figure it out.
    • AHS asked about interest from others on campus about pursuing NVivo licensing as a group (discussions already underway with Arts and Environment).

Library (Adam Savage)

  • Have been getting requests in the Library for licenses for Atlas.ti; it is not cheap, will need to explore further.

Environment (Marko Dumancic)

  • The power outage in EV1 is expected to begin on August 6 and continue for 3 weeks.

Next meeting

The next meeting will be held on July 26, 2018 at 1:30pm, in EC2 1021.