Committee meeting - April 13, 2017

Darren Bondy
Secretary to the Committee
April 18, 2017

Present: 

Bruce Campbell (Chair), Darren Bondy (Secretary), Steven Bourque, Lawrence Folland, Don Duff-McCracken, Bob Hicks, Dawn Keenan, Robyn Landers, Andrew McAlorum, Paul Miskovsky, Carl Nagel, Jason Testart

Guests:

Martin MacLeod, Omar Nafees

Regrets:

Trevor Bain, Colin Bell, Andrea Chappell, Erick Engelke, Dave Kibble

Agenda

  1. Chair’s remarks [5 min.]
  2. Approval of the minutes of the meeting of March 30, 2017 [5 min.]
  3. Apple Device Enrolment program update (Don Duff-McCracken) [10 min.]
  4. Campus switch refresh project overview (Steven Bourque) [20 min.]
  5. Other Business [5 min.]
  6. Roundtable discussion – all [20 min.]
  7. Next CTSC Meeting

[Will be held Thursday, April 27, 2017, at 1:30 p.m., in EC2 1021.]

Chair’s Remarks

None.

Approval of the minutes of the previous meeting

The minutes from the previous meeting were accepted as distributed.

Apple Device Enrolment Program (Don Duff-McCracken)

  • We were able to determine who the University representative for the Apple Device Enrolment program (DEP).
    • Sandra Laughlin will now be the administrator for campus; the previous rep is helping in the transition.
  • Once we are ready and the DEP is working well, IST can potentially look into Apple’s volume purchasing program.

Campus switch refresh project overview (Steven Bourque)

Steven Bourque provided an overview of the plans for network services switch refreshing project. Topics included:

  • Current environment
  • Upgraded environment
  • Objectives
  • Not in scope
  • Constraints, assumptions and risks
  • Equipment
  • Strategy
  • De-zanification process

View the full presentation on the campus switch refresh project (PDF).

Comments and discussion

  • Will the UPSs be able to handle the power load when this is finished?
    • We do not anticipate anything needing more power when this is done (hoping they will actually require less power).
  • How far away are we from having all VOIP on campus?
    • Quite a ways from being all VOIP at this point; all new buildings are being set up but will not be changing the campus infrastructure for the sake of making it all VOIP yet.

Other Business

  • There is interest among the faculties and other areas to have a catalogue or list of the different systems/applications that everyone is working on or have available in their groups.
    • Andrew McAlorum will follow up on this item.

Roundtable Reporting

IT Security (Jason Testart)

  • CANARIE is offering us free Splunk training; if you are interested in participating, please let Jason know.

Client Services, IST (Bob Hicks)

  • Beginning planning stages of putting a Service Desk in the Dana Porter Library (in the main lobby where the old Media Doc space was); it will be ready by September 2017.

Arts (Dawn Keenan)

  • Had an issue where a professor entered their password in the username field for the entire class to see.
    • An interesting problem that there is not a straightforward answer to.
  • Seems like the issue reported at last meeting (items disappearing off of the start menu) has been resolved with the latest Windows 10.
    • Have also found a workaround for those systems that were affected.
  • The Master of Public Service program has moved out of the King St. office and into EC5.

Library (Carl Nagel)

  • In the process of renovations in the libraries; currently gutting the 5th floor of the Dana Porter Library.
    • We have settled on where all of our staff will be moved too; a ticket has been created to address networking concerns for these areas.
  • Have been asked to re-authenticate my Outlook account multiple times recently.
    • Dave Hinton’s team can look at the logs to see why they are being locked out.

Computer Science (Omar Nafees)

  • Transitioning to the RT system as of May 1; had a training session yesterday that went really well.

Next meeting

The next meeting will be held on April 27, 2017 at 1:30pm, in EC2 1021.