Michelle Yeap: PM in Practice Podcast video extracts and insights

Michelle Yeap on combining her role at BMO and her Flowtime Yoga business

Meet Michelle Yeap, Senior Manager of BMO’s North American Data and Analytics Center of Excellence (COE) who was recognized as one of 50 winners of the Globe & Mail 2023 Report on Business Best Executive Awards.  In September 2023, Michelle joined co-hosts Adam Presslee and Nancy Vanden Bosch from Bali, Indonesia where she had travelled for yoga teacher training.  In the interview highlights below, learn how Michelle integrates strategy, data, and people skills for corporate and entrepreneurial success.

Interview highlights

You have so much more time than you think. 

Get to know Michelle by learning how she manages her time, combining her corporate role at BMO with her small business: Flowtime Yoga.  

Remote video URL
Remote video URL

We turn data into insights…for retail banking.

Michelle answers questions about the Data and Analytics Centre of Excellence (COE). What do you do? How big is the COE? How broadly distributed across the continent, is it? 

You really feel cared for as a person. 

Michelle describes the COE’s culture of caring, providing specific examples of how BMO builds and maintains that culture through learning and development, so everyone knows how their work aligns to the overall strategy.    

Remote video URL
Remote video URL

I hear ‘thank you’ like a billion times a day. 

Gain an understanding how two little words – thank you – help build the culture of caring and provide a great example of a non-cash incentive.   

Focus and stay neutral, and just keep going. 

Some great, specific advice from Michelle on ways to focus, stay neutral, and just keep going. 

Remote video URL

Acknowledgements

The Performance Management in Practice series is sponsored by the CPA Ontario Centre for Sustainability Reporting and Performance Management.  Thanks to CPA Ontario for its support and to the students who joined the event for their great questions.