The Registrar is the senior department head responsible for the management of the Office of the Registrar. These responsibilities include:
- developing and maintaining an organizational structure that reflects the university’s culture and supports its mission;
- making the case for adequate levels of budget support;
- effectively managing and controlling resources allocated to the office;
- providing effective administrative support systems;
- providing effective overall direction and leadership to staff, including enlightened change management; and
- ensuring fair performance evaluation and providing job-related training and encouragement of staff participation in personal and professional development on an on-going basis.
The Administration team supports the Registrar and the office with these initiatives. In addition, the team provides:
- financial management and oversight;
- human resources and payroll administration;
- strategic planning;
- information management - including document scanning, archival, and file destruction;
- orientation and training; and
- event management support.
Admissions
The admissions team interacts directly with prospective students, parents, applicants, alumni, staff, and faculty to provide services and support that lead to a positive student experience. The team is responsible for:
- evaluating and producing offers of admission; and
- recording and maintaining official student academic records.
Calendar and Communications: The calendar and communications team is responsible for:
- producing the annual undergraduate calendar and maintain archived calendars;
- training calendar representatives, writing user instruction manuals, testing new version upgrades to the calendar software, and maintaining a repository of past undergraduate calendars;
- co-ordinating mass email communications to the undergraduate students for the University;
- maintaining the following websites: Quest; Registrar’s Office; Registrar Resources for Staff and Faculty; and Undergraduate Forms; and
- providing support services related to the Chancellor’s robing room and co-ordinating the management of hoods issued to graduates at Convocation.
Records: The records team interacts directly with current students, alumni, staff, and faculty to provide services and support that lead to a positive student experience. The team is responsible for:
- recording and maintaining official student academic records.
Systems: The systems team works closely with Institutional Systems and Technology (IST) to provide system solutions and are responsible for:
- supporting the overall maintenance and implementation of features in our student information system and class scheduling software;
- providing student student information to multiple systems on campus; and
- ensuring security of the student record in compliance with the University's privacy policy.
Scheduling and Examinations: The scheduling and examinations team is responsible for:
- generating the graduate and undergraduate class schedules;
- scheduling and administering final examinations;
- scheduling and examination support/training for the academic units;
- maintaining, managing, and optimizing of 130+ classrooms (includes repairs, renovations, furnishings, and new builds); and
- booking academic rooms.
The student awards and financial aid team:
- provides financial support, information and advice to help students achieve their post-secondary goals;
- assists with the Ontario Student Assistance Program (OSAP);
- process and offer hundreds of awards, scholarships, academic grants, bursaries and emergency aid; and
- administers the Work Study Program.
