Upskilling health professionals on AI’s benefits improves efficiencies while maintaining the irreplaceable human connection in care settings

By Jordan Flemming

University Relations

Artificial intelligence (AI) is rapidly transforming health care, offering both promising benefits and significant risks. Dr. John Hirdes, a leading expert in Canada on health care delivery, highlights the dual-edged nature of AI's integration into health care. 

Hirdes emphasizes the potential for AI to improve efficiencies across the health-care system. “Every part of the health system is going to be affected,” he says. “From the way doctors practise to how policymakers make decisions, AI is poised to change how we interact with health care.”

Hirdes acknowledges, however, that the widespread implementation of AI must be done thoughtfully, without compromising the quality of patient care.

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