AI for public good, powered by a Waterloo co-op
Math student helps design responsible AI pilot that streamlines employee efficiency for Canada’s public servants
By Angelica Marie Sanchez
University Relations
At Immigration, Refugees and Citizenship Canada (IRCC), a new step using artificial intelligence (AI) is showing how technology can strengthen employee efficiency. And a Waterloo co-op helped build it.
During a recent work term, computer science student Michael Volovyk joined a federal digital lab developing a groundbreaking AI pilot designed to assist employees with their administrative tasks.
“It was very early-stage testing, but while I was there, it evolved from a quickly assembled prototype into a full system ready for initial testing,” Volovyk says. “If development continues intensively, I imagine it’s ready to be used internally by a small group.”
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