Monday, June 17, 2019
Many shop owners view anything high tech with trepidation… and with good reason.
The digitization of today’s vehicles has moved diagnosis outside the comfort zone of many veteran technicians. It requires continuous investment in proprietary training and tools. A shop can tie up a top technician for hours troubleshooting an electronic fault and barely break even on the effort.
Does it make sense to apply the highest of high technology to maintaining and fixing cars?
“Definitely,” says Alexander Wong, University of Waterloo professor, and Canada Research Chair in Artificial Intelligence and Medical Imaging. “Right now, AI is being used more by the manufacturers. But using it in independent service shops could actually work out quite well.”